Puffco

Sales Operations Coordinator

Los Angeles, CA

Sponsorship not specifiedDetected 82 days ago

SalesforceCRMSalesAccount ManagementLogisticsERPCustomer SuccessCustomer SupportCommunicationMicrosoft OfficeAccounts Payable

About the role

Unlike other products which offer only a fraction of the full potential of cannabis, Puffco has focused on bringing the richest and most fulfilling experience possible.
Puffco has also been listed by MG Magazine as one of the 50 best companies to work for.

Provide prompt, excellent customer service and support via email and phone.
Follow up with existing accounts, while developing new leads.
Help maintain strong existing client relationships
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification.
Puffco's recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner.

2+ years' experience working in a similar role
Experience working with ERP and/or CRM systems
Experience using and multi-tasking within the Salesforce platform
Knowledge of Microsoft Office Suite
Ability to multi-task, prioritize and function well under pressure and tight delivery timeframes
Ability to function at a high level in either a team environment or independently
Requires a high degree of tact, initiative, accuracy, judgment and superior interpersonal skills
It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Strong internal and client-facing communication skills
Advanced troubleshooting and multi-tasking skills
Passion for customer success and value creation
A polished individual who likes challenges and can contribute their talents to our team environment
Passion for growth in business administration and development and sales
This hybrid role is based out of our Los Angeles HQ and requires 2-3 days per week in office.
The compensation range for this role is $68,500 - $70,000. Individual compensation is determined based on experience and skillset.

we have started a movement that will mainstream cannabis enjoyment for the world.
to bring consumers the pleasure of a full-spectrum cannabis experience.
Puffco products are adored by consumers and critics alike and have won numerous industry and technology awards.
In addition to consumer success, Puffco continually revolutionizes the cannabis industry.
Puffco's corporate culture is built on a team laser-focused on working together to realize the company's mission and vision.
We strive to ensure a driven and unique business culture that respects and honors employees, partners, and customers.
The Sales Operations Coordinator plays a vital role in supporting the Sales Team and will be responsible for delivering exceptional customer service, managing administrative processes and driving internal communications across multiple departments.
This role works closely with Sales, Finance and Logistics to ensure a seamless operational flow, maintain strong customer relationships and ultimately help drive the success of our business.
The company was founded in 2013 with a singular mission: to bring consumers the pleasure of a full-spectrum cannabis experience.
Follow up with customers to collect proper forms and documents.

Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
Additional information about our company can be found at www.puffco.com.
Follow us on Instagram @Puffco

ity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual

This listing is sourced directly from Puffco's careers page and normalized into a canonical job model.