Extra Space Storage

Extra Space Storage

Store Manager

Deer Park, NY, United States 11729

Sponsorship not specifiedDetected 2 days ago
Customer SupportLeadershipPublic Speaking

About the role

  • Extra Space Storage is the largest self-storage company in the United States by store count, with over 4,000 stores nationwide.
  • We look for leaders who are responsible, passionate, and innovative as they take charge of day-to-day operations at our beautiful self-storage facilities.

Responsibilities

  • This role ensures the facility meets high cleanliness standards, maintains financial accuracy through effective reporting and controls, and consistently delivers operational excellence.
  • The Store Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured sales process, and managing customer accounts.
  • Build and maintain strong customer relationships by identifying storage needs and providing tailored solutions.
  • Ensure our highest standards of cleanliness are met through continuous maintenance (e.g., sweeping, mopping, grounds maintenance, etc.) of the site, including the office, and the interior and exteriors of the storage building and surrounding areas.
  • Perform daily site safety inspections, including lock checks.
  • Oversee routine administrative tasks, including maintaining auction files, following up on delinquent accounts, monitoring store budgets, and prepare and deliver bank deposits..
  • Perform additional duties as assigned.

Requirements

  • Regularly required to lift or move items up to 35 lbs. and occasionally up to 50 lbs.
  • If you are a current Extra Space employee, please apply through Jobs Hub in Workday.

Nice to have

  • Will work between multiple stores in the district.
  • Bilingual Spanish preferred.
  • Maximize sales objectives through unit rentals, unit insurance, and moving supplies.
  • Address and resolve customer concerns related to billing, security, auctions, and proper site usage
  • Handle cash transactions, balance receipts, follow up on delinquent payments, process customer payments, and complete daily bank deposits.
  • Protect our strong company culture by establishing and maintaining professional relationships with all Extra Space employees.
  • 2+ years of customer-facing work experience.
  • Leadership experience preferred but not required.

Compensation

  • Starting Pay Range: $20.00-$22.25 Hourly
  • Competitive starting pay.
  • Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution.

Benefits

  • Paid Time Off accrued throughout the year, increasing with years of service
  • Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution.
  • EXTRA Healthy Wellness Program with rewards towards your medical premium.
  • Benefits We Offer You

This listing is sourced directly from Extra Space Storage's careers page and normalized into a canonical job model.