Resillion
Client Services Account Manager (Marketing QC Lead)
Burbank, CA, United States · Full-time
Sponsorship not specified$75k-$90kDetected 60 days ago
SalesforceCollaborationMicrosoft Office
About the role
- Via our office in Europe, the United Kingdom, the USA, India and China, we bring together more than 500 experts who are committed to success.
- We combine the best human and artificial intelligence (AI) on advanced solutions for quality technology in the liver.
- Location: Burbank, California Employment: Exempt Full-Time (Hybrid) Schedule: Day Shift- Monday - Friday 9:00am - 6:00pm Salary: $75,000-90,000 Annual
Responsibilities
- Prepare and maintain work orders for upcoming projects using our proprietary software (QC on Demand & MEMFIS), ensuring workflow and steps are clearly defined for all resources who will be assigned
- Streamline execution of Marketing QC workflow, improving scalability to support growth in revenue and profitability
- Develop relationships with key client contacts representing Resillion's QC, Restoration & Post Production services, establish and increase trust, solve creative problems, and respond promptly to client questions
- Support customers and partners on issues with QC on Demand platform
- Review completed work orders daily to validate rates, billable units and other details to ensure accurate invoicing
Requirements
- Strong understanding of video/file formats, distribution workflows, and technologies.
- Experience with organizing and managing multiple priorities.
Compensation
- $75,000-90,000 Annual
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