Legitscript Careers

Staff Product Engineer (Salesforce), Certification

Remote (United States) · Staff+

No sponsorshipDetected 4 days ago

GitCI/CDRESTIncident ResponseSalesforceCRMCollaboration

About the role

How it is built and what it should become.
The Staff Product Engineer will be directly assessing, directing, and collaborating on fixing what needs fixing, and putting the engineering practices in place that keep the platform healthy.
You influence through clarity and example, not decree.

Responsibilities

Own the architecture, scalability, and reliability of the certification platform (the externally facing Experience Cloud portal and the Salesforce data model and automation beneath it), along with the interfaces it shares with LegitScript's broader Sales and Operations CRM.
Own the quality and technical realization of the certification product experience: the journey merchants and advertisers take to apply for, achieve, and manage their certification.
Bring the engineering and user perspective into what the platform should build next, shaping the roadmap in partnership with the people who own certification strategy.
Work directly with the merchants and advertisers who use the portal, and with the internal Operations team that runs the certification program, to define scope, set priorities, and translate business needs into sound technical design, and push back on requests that buy short-term speed at the cost of long-term maintainability.
Shape certification direction together with the Certification Innovation Manager, the Director of Certification Strategy, and Sales and Revenue Operations, and turn the shared strategy into a technical roadmap you own and deliver.
Lead modernization where it earns its cost, including evaluating the Aura-based certification portal against Lightning Web Runtime, while maintaining operational continuity for external users and internal teams.
Own security and reliability for an externally facing portal, including external-user authentication and registration, the sharing and visibility model, and monitoring, alerting, and incident response as first-class concerns.
Design and own integrations between the certification platform and LegitScript's broader CRM, APIs, and third-party systems, with clean and reliable interface contracts.
Set the standard for code and configuration quality, testing, documentation, and review, and raise the bar for the engineers and partners who work in the org through clarity and example.

Requirements

Demonstrated experience designing, delivering, and operating production Salesforce solutions at scale, including externally facing Experience Cloud sites.
Bachelor's degree in Computer Science or a related field, or equivalent practical experience.
This job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee.
Demonstrated ability to inherit an unfamiliar or poorly maintained org and make it materially better, with strong troubleshooting and root cause analysis.
comfort owning outcomes rather than tickets, shaping what gets built and not only how, and helping set priorities for an external-facing product in partnership with its strategy owners.
Ability to communicate technical concepts and tradeoffs clearly to non-technical stakeholders across certification, operations, legal, and leadership.

Nice to have

taking ownership of an in-flight platform cleanly and establishing durable engineering practices from the ground up.
Familiarity with the current Salesforce platform direction, including the move from Aura to Lightning Web Runtime.
Relevant Salesforce certifications (for example, Platform Developer I or II, Experience Cloud Consultant, or Application or System Architect) are a plus rather than a requirement.

Skills

Foster improvements to the Certification Console and other internal Salesforce based tools.
Foster a culture of accountability, collaboration, and continuous improvement.
data modeling, the security and sharing model, Flow, Apex, and Lightning Web Components.

Company info

At LegitScript, we are passionate about making the internet and payment ecosystems safer and more transparent.
We help companies of all sizes keep their services legal and safe for consumers.
To do this, LegitScript combines big data with the world's leading team of experts skilled in highly regulated and complex sectors, including transaction laundering detection, pharmaceuticals, online gambling, and more.
Unmatched accuracy and deep risk analysis that identifies which commercial entities play by the rules, and which do not.
Our diverse industry partnerships provide unique insights that keep businesses and governments at the forefront of emerging trends.
That's why LegitScript is trusted by the world's largest search engines, internet platforms, payment companies, and regulatory agencies.

Visa & Work Authorization

Please note that visa sponsorship is not available for this position

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This listing is sourced directly from Legitscript Careers's careers page and normalized into a canonical job model.