Skydio
Drone Dock Field Technician - East Coast
US Remote · Full-time
Sponsorship not specified$100k-$140kDetected 48 days ago
JiraSalesforceCRMCustomer SupportCommunication
About the role
- Flexibility in scheduling and travel availability is essential for success in this role.
- Technicians should expect frequent overnight travel throughout the US, assignments may require being away from home for multiple consecutive nights during the workweek.
- Business-related travel expenses, including airfare, lodging, ground transportation, and approved meals, are covered or reimbursed by the company in accordance with company travel and expense policies.
Responsibilities
- An FST is expected to operate independently while maintaining strong communication with internal support teams while performing repair and preventative maintenance tasks.
- At Skydio we believe that diversity drives innovation.
- We have created a multidisciplinary environment that embraces the power of diverse perspectives to create elegant solutions for complex problems.
Requirements
- While the majority of work is performed during standard business hours, occasional evening and weekend work may be required to support customer operations, or urgent service needs.
- This position requires frequent travel, strong troubleshooting ability, professionalism in customer-facing environments, and the ability to conduct all work safely in a variety of field conditions.
- You will be required to update cases and work orders with detailed documentation of work completed.
- Familiarity with cloud applications
- Ability to travel up to 90% of the time
Nice to have
- Experience in areas such as UAS operations / piloting, Mapping, Surveying, or Photogrammetry
- Utilities or Public Safety industries work experience.
- Certifications in related fields/skills
- Knowledge of cloud connected devices and troubleshooting network connectivity issues
- Demonstrated excellent mechanical aptitudes required to repair complex and delicate components
- Comfortable working in outdoor environments and working at height.
- Ability to rent a car
- 2+ years experience in field service or related disciplines
Compensation
- At Skydio, our compensation packages for regular, full-time employees include competitive base salaries, equity in the form of stock options, and comprehensive benefits packages.
- Compensation will vary based on factors, including skill level, proficiencies, transferable knowledge, and experience.
- Relocation assistance may also be provided for eligible roles.
- The annual base salary range for this position is $100,000 - $140,000*.
- Regular, full-time employees are eligible to receive the following
Benefits
- Paid vacation time, sick leave, holiday pay and 401K savings plan.
- This position and all associated benefits are subject to applicable federal, state, and local laws, as well as the Company's policies and eligibility criteria.
- Fundamentally, we believe that equity is the key to long-term financial growth, and we ensure all regular, full-time employees have the opportunity to significantly benefit from the company's success.
- Regular, full-time employees are eligible to enroll in the Company's group health insurance plans.
Company info
- Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial mobility.
- The Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, operational excellence, and customer obsession to empower a broader, more diverse audience of drone users, from utility inspectors https://www.skydio.com/solutions/energy-and-utilities to first responders https://www.skydio.com/solutions/public-safety, soldiers in battlefield scenarios https://www.skydio.com/solutions/national-security/tactical-isr, and beyond https://www.skydio.com/solutions.
- You'll visit customers for break/fix or preventative maintenance as scheduled by our Field Service Coordinator.
- We are committed to growing our network of people, programs, and resources to nurture an inclusive culture.
This listing is sourced directly from Skydio's careers page and normalized into a canonical job model.