Grovergaming

Lead Warehouse Technician

Indianapolis, IN

Sponsorship not specifiedDetected 16 days ago

SalesforceProcess ImprovementInventory ManagementLeadershipCommunicationProblem SolvingMentoringOrganizational Skills

About the role

Skilled in troubleshooting and repairing electronic gaming machines (EGMs), managing RMA processes, and utilizing diagnostic tools to identify root causes and improve repair turnaround times.
Strong background in inventory tracking systems such as Oracle and Salesforce, with experience in process improvement methodologies including LEAN, Kaizen, and 5S.
Demonstrates excellent communication, problem-solving, and organizational skills, along with the ability to coordinate deliveries, operate warehouse equipment safely, and escalate operational issues when necessary.

Oversee and perform inventory management, including cycle counts, discrepancy resolution, and root‑cause analysis to maintain inventory accuracy.
Lead advanced troubleshooting and repair of EGMs, including diagnosing recurring issues and determining repair vs. replacement decisions.
Maintain and enforce warehouse organization, cleanliness, and EHS standards.

Proven experience guiding, training, or mentoring warehouse technicians or new hires.
Excellent written and verbal communication skills, with the ability to communicate expectations, provide feedback, and escalate issues appropriately.
Experience operating box trucks or route trucks, with the ability to coordinate deliveries and pickups independently.
Strong understanding of warehouse safety practices, material handling equipment, and compliance requirements.
Ability to make day‑to‑day operational decisions and know when to escalate issues to leadership.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Strong problem‑solving and analytical skills, with the ability to identify root causes and recommend corrective actions.
Experience with Kaizen, LEAN, or 5S strongly preferred.
ability to coach others on proper system usage. (Oracle & Salesforce preferred)

Grover Gaming, now proudly a part of Light & Wonder, is a leading force in the charitable gaming industry.
Our mission is to deliver world-class electronic gaming solutions that support veteran, fraternal and charitable organizations across the country.
With a strong focus on building relationships, game and product innovation, service, and support, we're transforming how our charitable partners raise money for the causes that matter most.
SUMMARY: Grover Gaming is looking to hire an experienced Warehouse Lead to join our team in Indiana, IN.
Experienced warehouse professional with 4-6 years of experience, including leadership responsibilities, overseeing inventory management, shipping and receiving, and warehouse operations while maintaining high standards for accuracy, safety, and efficiency.
Proven ability to train and mentor warehouse technicians, enforce EHS and organizational standards, and lead day-to-day operations with minimal supervision.
Coordinate and execute shipping and receiving activities for internal and external customers, ensuring accuracy, proper packaging, and on‑time fulfillment.

This listing is sourced directly from Grovergaming's careers page and normalized into a canonical job model.