Aquifer (aquifer.org)

Aquifer (aquifer.org)

Business Platforms Administrator (AI Transformation)

Hanover, New Hampshire, United States · Director

Sponsorship not specifiedDetected 45 days ago
JavaScriptPythonCybersecurityAgileHubSpotCRMLeadershipCommunicationProblem SolvingMentoring

About the role

  • This role sits at the intersection of IT, data, product, business operations, and innovation.
  • Working closely with senior leaders across Client Success, Sales, Business Administration, and IT, you will translate AI capability into real commercial and operational outcomes.
  • Success is measured through efficiency improvements, revenue impact, and lasting behavior change - with responsible AI practices at the foundation of everything you do.

Responsibilities

  • On one hand, you will own the configuration, administration, and automation of mission-critical platforms including HubSpot, Monday.com, and Google Workspace.
  • Serve as the architect for platform configuration and support 3rd party vendors to operationalize systems
  • Drive the delivery and adoption of Aquifer's AI agenda, focusing on where AI can make a genuine commercial and operational difference across Client Experience, Sales, Finance, HR, Legal, and Operations
  • Stay current on the latest developments in AI to propose and implement forward-thinking solutions that add business value
  • Integrate and optimize data flows into the company scorecard
  • Integrate and optimize AI-driven tools (e.g., AI assistants, GenAI copilots, predictive analytics, chatbots, workflow automation) within business platforms and day-to-day operations
  • Provide onboarding, training, and ongoing support to internal business end users across all platforms and AI tools

Requirements

  • 3+ years of experience in SaaS administration, end-user training, reporting, customizations, and platform management

Skills

  • Expected Experience & Skills
  • Demonstrated experience implementing automation tools and AI-powered features within business platforms

Compensation

  • More than 70,000 students complete over 1,000,000 Aquifer cases annually.

Benefits

  • Aquifer's goal is to empower learners to become the clinicians they imagined themselves to be through online education that serves to dramatically lower the cost of health professions education.
  • We are a virtual learning company with a 98% market share in medical education, and a growing presence in physician assistant and nurse practitioner education.
  • Our pedagogy is the product of the nation's leading medical educators working together to help students acquire core knowledge, clinical reasoning skills and other cognitive competencies.

Company info

  • Ensure all platforms adhere to company security policies and compliance standards
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