Stradit
BDR / SDR / Account Managers
New York, New York, United States
Sponsorship not specifiedDetected 39 days ago
CRMNegotiationCommunicationProblem SolvingMicrosoft Office
About the role
- As an Account Manager at StradIT, you will be the primary point of contact for our valued clients, responsible for managing and nurturing long-term relationships to ensure customer satisfaction and business growth.
- Your role will involve proactively identifying opportunities for upselling and cross-selling, managing contract renewals, and addressing any issues or concerns promptly and effectively.
- You will also track account performance metrics and provide regular updates to both clients and management.
Requirements
- Success in this role requires excellent communication and negotiation skills, a strong customer-focused mindset, and the ability to work collaboratively within a dynamic team environment.
- Proven experience as an Account Manager or similar client-facing role, preferably in IT services or technology sectors.
- Experience with sales processes, contract negotiation, and account planning.
- Prior experience working with financial services or banking clients is required.
- Familiarity with CRM software and Microsoft Office tools.
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This listing is sourced directly from Stradit's careers page and normalized into a canonical job model.