Dropbox

Dropbox

Customer Evidence Manager

Remote - Canada: Select locations · Senior

Sponsorship not specifiedDetected 5 days ago
Data ScienceContent MarketingSalesforceSalesAccount ManagementProcurementCustomer SuccessLeadershipAdaptability

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Cap-exempt (no lottery)0
Sponsors this role90
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

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Green-card filing pattern in this occupation

Context, not a finding about this posting: of this employer's 10 green-card filings in this occupation, 100% were for a worker who already held the job.

Green-card follow-through: 50%

Of 10 labor certifications old enough to have been used, 5 expired without the employer filing the next step. Median time from filing to decision: 497 days.100% of their filings were for a worker who already held the job.Only certifications past the 180-day window are counted — recent ones cannot have expired yet.

Files H-1B transfers

15 transfer filings in the last year, covering 15 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.

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About the role

  • Enterprise buyers do not decide on brand claims.
  • They decide on credible proof from organizations like theirs: customer stories, ROI evidence, video testimonials, peer reviews, and competitive validation.
  • You will get substantial senior Sales and Marketing leadership exposure and a direct, measurable line to revenue during a pivotal shift in how Dropbox goes to market.

Responsibilities

  • Identify advocates, coordinate outreach with account teams, manage consent and approvals, record participation preferences, and avoid customer fatigue.
  • Set the creative and editorial direction and maintain the evidence taxonomy, freshness, and discoverability of the asset library - case studies, ROI studies, video testimonials, peer/G2 reviews, customer voice, and competitive proof.
  • Manage the sales content library (Highspot, Deeto, or comparable) - organize assets by deal stage, customer profile, vertical, and product
  • Partner with Marketing Operations to build campaign attribution and reporting in Salesforce, measuring evidence's influence on pipeline, win rate, and sales-cycle velocity.
  • Manage the sales content library (Highspot, Deeto, or comparable) - organize assets by deal stage, customer profile, vertical, and product; set and enforce freshness standards; and proactively surface content gaps.
  • Dropbox is hiring a Customer Evidence Manager to own and drive the customer-proof infrastructure that powers our managed sales motion.
  • You will own the program outcomes and operational rigor - setting the creative and editorial bar for what makes a great customer story, directing the agency partners who produce the work, and deploying that proof into active deals - and measuring evidence's impact on pipeline, win rates, and sales-cycle velocity.
  • You will partner closely with Sales, Customer Success, Campaign Enablement, and product teams to prioritize proof for the full suite of Dropbox products and solutions, including AI capabilities, multi-product platform adoption, and priority vertical workflows.

Requirements

  • 8+ years in B2B content marketing, customer marketing, or sales enablement - ideally spanning all three.

Nice to have

  • Proficiency with Highspot, Seismic, DocSend, or a comparable sales content platform.
  • Experience with Salesforce campaign attribution, pipeline reporting, or closely related revenue analytics - able to connect content performance to business outcomes.
  • Experience supporting enterprise or managed sales motions in a SaaS environment.
  • Familiarity with G2 or other peer-review programs, and with GEO / customer-voice strategy.
  • Experience partnering with Marketing Operations/Campaign Enablement/ Marketing Data Science on content attribution and sales-content analytics.
  • AI fluency means using these tools to amplify human judgment, not replace it.
  • We believe people with these skills will thrive as work and technology continue to evolve:
  • Awareness: U nderstand yourself and others.

Company info

  • In this role, you will produce that evidence and ensure it reaches sellers and customers at the moments it can have the greatest commercial impact.
  • Provide monthly reporting to Sales and Marketing on evidence performance and pipeline acceleration, and maintain a rolling pipeline of customers at each stage of evidence development.
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