WSFS Bank

Quality Control Specialist I

Wilmington, DE, USA

Work authorization required$45k-$74kDetected 60 days ago

AccountingExcelCustomer SupportResearchCommunicationMicrosoft Office

About the role

Careers with WSFS Bank offer an inclusive and supportive culture, competitive salaries, advancement opportunities, and more.
WSFS Bank is currently seeking a Quality Control Specialist.
The Quality Control Specialist will act as gatekeeper to ensure that the highest quality standards are maintained throughout the Residential Mortgage and Retail New loan and Modifications processes and ongoing portfolio reviews.

Perform post-closing documentation and system review of all new Residential Mortgage and Retail Loan Products, ensuring compliance with Bank Policy, Government Regulations and System Accuracy.
Track and follow up on all critical documents or errors, taking remedial action when necessary and will maintain database of findings and will report trends and exceptions to Management.
Communicate and work with Internal and External Business Partners such as Audit, Compliance and Vendor's, as necessary to ensure the Department is meeting its Regulatory and other Loan Servicing requirements and responsibilities.

High School diploma or equivalent is required.
Minimum 3 years' experience in Retail Loan Servicing or Originations.
Familiarity with Loan Servicing Systems and Applications.
Practical knowledge of commonly used concepts, practices, and procedures within a Loan Servicing environment for Mortgage and Retail Loans, including but not limited to Loan Review, General Ledger, Core System Review.
Knowledge of Bank loan products and services, as well as general accounting and exception processing practices.
Must have strong organizational and multi-tasking skills and be able to successfully work under pressure to meet strict deadlines.
Must have a proven ability to develop relationships, with external sourced vendors and Business Partners across the organization.
Good Listening skills with ability to research, document and articulate findings as required.
Proficiency in Microsoft Office products, including Word, Excel and Power Point.
Must be self-motivated and able to work with minimal supervision.

$45,250.00 - $74,338.75
Individual base pay may vary on additional factors such as the candidate's experience, job-related skills, relevant education, geographic location, and other specific business and organizational needs.
In addition to base salary, WSFS Financial Corporation (WSFS) and its subsidiaries may offer eligible Associates discretionary and formula-based incentive and retention awards.

Estimate/Closing Disclosures for compliance, Title Policies to ensure necessary endorsements are obtained, easements and encroachments are insured and applicable coverage and lien position is obtained.
WSFS provides a competitive benefits package, which includes medical, dental, and vision coverage
life, accident, and disability insurance
flexible spending accounts (FSAs) and health savings accounts (HSAs)
and wellness programs.
Additional benefits may include paid parental leave, military leave, vacation and other paid time off, sick leave in accordance with applicable state laws, and paid holidays.
For more information about Associate benefits, please visit https://www.wsfsbank.com/about/careers/
Benefit offerings are subject to eligibility requirements, legal limitations, and may vary based on an Associate's location and employment status.

Customer Service for Internal and External Customers via Department Hotline, various email mailboxes, and workflow systems.
At WSFS Bank, we empower our Associates to grow their careers, guide our customers to secure their financial futures, and actively support our Communities so they can fully thrive.
We are the region's locally headquartered bank and wealth management company.
We are honored to consistently be named a Top Workplace by our Associates, who make a difference every day for the people, businesses, and Communities we serve.
We Stand For Service® is more than part of our name, it's our mission and our purpose.

WSFS Bank will only consider candidates who are presently authorized to work for any employer in the United States and who will not require work visa sponsorship from WSFS Bank now or in the future in order to retain their authorization to

This listing is sourced directly from WSFS Bank's careers page and normalized into a canonical job model.