Splunk

CCaaS Pre-Sales Solutions Engineer

Herndon, Virginia, United States of America · Full-time

Sponsorship not specified$182k-$230kDetected 76 days ago

CRMBusiness DevelopmentCiscoCommunicationCollaborationMentoring

About the role

The application window is expected to close on: 05/12/2026 Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions.
Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless.
We make impact as a team, innovating fast and fearlessly to create meaningful solutions on a large scale.

Key collaborator and technical contributor on a stellar team of Presales Architects.
Promote the business and technical value of CCaaS, CPaaS, AI, WFO, Platform and Journey as a Service, and the broader Cisco Contact Center and Collaboration suite of offerings.
You have at least 4 years of Consulting or Pre-Sales Engineering experience.
You have deep technical acumen and foundational knowledge of CCaaS, CPaaS and/or other cloud-based communication technologies in a presales capacity.
You have a deep technical understanding of the Contact Center field - on-prem and cloud.
Experience with AI, CRM, WFO, Customer Journey as a Service.
We work as a team, collaborating with empathy to make really big things happen on a global scale.
Because our solutions are everywhere, our impact is everywhere.

Message to applicants applying to work in the U.S. and/or Canada: The starting salary range posted for this position is $182,300.00 to $230,100.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.
The full salary range for certain locations is listed below.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan.
The applicable full salary ranges for this position, by specific state, are listed below:

Please see the Cisco careers site to discover more benefits and perks.
Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
The depth and breadth of our technology doesn't just benefit our customers - it also means limitless opportunities for us to experiment and learn.
Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training.

$182,300.00 - $264,600.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
Cisconians power the future.
We understand the power each of our unique backgrounds bring when we work together.
Because of that, we have a global network of thinkers, doers, experts, and curious creators who help one another do their life's best work.
As a CCaaS/CPaaS Solutions Engineer your primary responsibility is to provide technical guidance and presales engineering support for Cisco Customer Engagement sales pursuits for customers in the Enterprise.
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond.
These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
We are Cisco, and our power starts with you.

This listing is sourced directly from Splunk's careers page and normalized into a canonical job model.