SPS-North America

SPS-North America

Client Services Supervisor

Seattle, Washington, United States

Sponsorship not specifiedDetected 13 days ago
CSSCustomer SupportLeadershipCommunicationMentoring

About the role

  • The position is responsible for daily service delivery, employee management, overall customer satisfaction, and strict adherence to all SPS policies.
  • The CSS will act as the primary daily client contact in correlation with the Client Service Manager.

Requirements

  • Minimum of 3+ years of experience in high level relationship building and operational management.
  • Driven by client satisfaction, with proven track record of diplomacy and ownership.

Nice to have

  • High School Diploma (or equivalent) required.
  • Bachelor's Degree or higher preferred.
  • Industry related experience a plus.

Skills

  • Results-oriented.
  • Driven by client satisfaction.
  • Strong integrity, solid business ethics.
  • Excellent presentation and interpersonal skills.
  • Excellent English written and oral communication skills.
  • Expert in customer service skills, professional attitude and appearance.
  • Good organizational skills.

This listing is sourced directly from SPS-North America's careers page and normalized into a canonical job model.