SPS-North America
Client Services Supervisor
Seattle, Washington, United States
Sponsorship not specifiedDetected 13 days ago
CSSCustomer SupportLeadershipCommunicationMentoring
About the role
- The position is responsible for daily service delivery, employee management, overall customer satisfaction, and strict adherence to all SPS policies.
- The CSS will act as the primary daily client contact in correlation with the Client Service Manager.
Requirements
- Minimum of 3+ years of experience in high level relationship building and operational management.
- Driven by client satisfaction, with proven track record of diplomacy and ownership.
Nice to have
- High School Diploma (or equivalent) required.
- Bachelor's Degree or higher preferred.
- Industry related experience a plus.
Skills
- Results-oriented.
- Driven by client satisfaction.
- Strong integrity, solid business ethics.
- Excellent presentation and interpersonal skills.
- Excellent English written and oral communication skills.
- Expert in customer service skills, professional attitude and appearance.
- Good organizational skills.
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This listing is sourced directly from SPS-North America's careers page and normalized into a canonical job model.