University of Saskatchewan

University of Saskatchewan

Library Assistant, Public Services, Library

Saskatoon, SK, CA

Sponsorship not specifiedDetected 8 days ago
Customer SupportResearchCommunicationProblem SolvingMicrosoft Office

About the role

  • As one of Canada's leading research libraries, the University Library serves as the intellectual hub of USask, providing resources, services, and spaces that facilitate inquiry, discovery, and knowledge creation.
  • Work is performed in a dynamic service-oriented environment with competing tasks and priorities.
  • Duties are routine, involving knowledge and understanding of the resources and functions related to the University Library.

Responsibilities

  • The University Library is committed to developing welcoming, responsive, and accessible services and resources to support our diverse clientele, with a strategic focus on Indigenous peoples.
  • Provide a range of operational support duties associated with the Public Services group (circulation services, course reserves, serials and collections maintenance, cash handling, etc.).
  • Provide excellent customer assistance and support at the Library Services desk; respond to general inquiries in-person and by telephone (directional questions; providing assistance in the use of library equipment; providing information on library policies and procedures; assisting patrons with website navigation; assessing information queries and referring appropriately).

Requirements

  • The professional image of the library must be presented by interacting knowledgeably and courteously with a variety of people as this position is driven by high customer service standards.
  • Experience using Microsoft Office applications in a networked environment.
  • Demonstrated experience working collaboratively and independently Experience with library management system is an asset.

Nice to have

  • Preferred enrollment in USask undergraduate or graduate program or registration in Saskatchewan Polytechnic Information Technology program, plus minimum of one years' experience working in a library.

This listing is sourced directly from University of Saskatchewan's careers page and normalized into a canonical job model.