Zeiss Group
Customer Service Representative
Hebron, KY · Full-time
Sponsorship not specifiedDetected 7 days ago
Customer SupportResearchCommunicationMicrosoft Office
About the role
- As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements.
- ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change.
Responsibilities
- Manages a high volume of incoming calls for order status checks, as well as taking orders.
- Performs all manual order entry functions for placing orders.
- Documents and reports pertinent customer feedback to management in timely manner.
Requirements
- How many companies can say they've been in business for over 177 years?!
- HSD / GED required
Skills
- Ability to multi-task, prioritize, and use time effectively.
- Ability to navigate multiple systems effectively
- Basic understanding of order processing throughout the network
- Strong verbal and written communication skills
- Possess a high degree of listening and comprehension skills
- Customer orientation and ability to adapt/respond to different types of personalities
- Demonstrate a high degree of customer focus and a positive customer service attitude
- Willingness and ability to learn optical skills and knowledge
Benefits
- Vacation and sick pay
Visa & Work Authorization
- status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical
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This listing is sourced directly from Zeiss Group's careers page and normalized into a canonical job model.