ConnectsBlue
DIRECTOR, WORKDAY OPERATIONS
Seattle, WA, USA · Director · Contract
No sponsorshipDetected 9 days ago
Incident ResponseAccessibilityBudgetingSAPVendor ManagementProcurementERPHRPerformance ManagementHRISContract ManagementCustomer SupportResearchLeadershipCommunicationCollaborationProblem SolvingMentoring
About the role
- Job Description Position Purpose: As a UW employee, you have a unique opportunity to change lives on our campuses, in our state, and around the world.
- UW is committed to attracting and retaining a diverse staff; your experiences, perspectives, and unique identities will be honored at the University of Washington.
- UW Information Technology (UW-IT) is the central information technology organization for the University of Washington, responsible for strategic planning, oversight, and direction of the UW's IT infrastructure, resources, and services.
Responsibilities
- Drive the development of Workday data security plans, collaborating closely with the offices of Information Security and Risk & Compliance Services.
- Develop a participatory decision-making structure supporting goals and desired outcomes, work with staff to develop implementation plans, lead change management, and develop processes for monitoring and reporting outcomes.
- Manage unit budget and personnel resources.
- Partner, Customer and Vendor Relationships (35%)
- Develop and cultivate critical partnership and connections with institutional business leaders across the university and leverage these relationships to align initiatives to address institutional challenges and opportunities.
- Build effective working relationships with key UW stakeholders, including in Finance, Planning & Budget (FPB), Human Resources (HR), Office of Research (ORIS), UW Medicine, and Academic and Student Affairs to understand their needs, priorities and challenges related to the Workday system and provide strategic guidance and support.
- Communicate effectively with stakeholders at all levels of the organization, providing updates, insights and recommendations to drive decision-making and alignment.
- Provide strong vendor management that builds mutually beneficial partnerships, optimizes the UW's investment in Workday and influences product roadmaps.
- Collaborate with UW and UW-IT business offices in license and contract management activities to ensure alignment with UW's priorities, including service levels, performance, security and privacy.
- Build and oversee cohesive, high-performing teams, including the Workday Coordination Services (WCS) team consisting of a Director, Project Managers, and Business Analysts.
Requirements
- Direct experience with Workday HCM, Payroll, Finance, or related modules, preferably in a multi-campus or multi-entity environment.
- Experience leading the full operational lifecycle of an ERP/Workday platform, including upgrades, new module implementations, and continuous improvement of processes and controls.
- Experience working closely with information security, privacy, and risk/compliance teams on access control, data protection, and audit readiness for HR/Finance systems.
- Proven ability to provide clear direction and execution on complex projects, with strong communication skills, the ability to influence across organizational boundaries, and effective change management skills.
- Experience with service and portfolio management practices.
- Ability to work independently, exercise sound judgment, and operate effectively with minimal supervision.
- A satisfactory outcome from a criminal history verification may be required prior to hire.
- Bachelor's Degree in Information Management, Business Administration, Computer Science or related field.
- Background in highly decentralized organizations; experience in a research university or higher education/public-sector environment with familiarity of their governance, budgeting, and regulatory context.
- Demonstrated operational leadership and service orientation, with solid operational skills, a strong commitment to customer service, and clear leadership presence.
Compensation
- $159,999.96 annual Pay Range Maximum:
- $210,000.00 annual Other Compensation:
Benefits
- For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/
- Leadership, Vision, and Strategy (40%)
Company info
- Cultivate and steward strong relationships with customers to build and maintain trust in UW-IT as a high functioning, results driven organization.
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