Brown & Brown

Commercial Account Manager

San Antonio, TX, USA

Sponsorship not specifiedDetected 12 days ago

Account ManagementAccountingCommunicationMicrosoft OfficeUnderwritingProperty & Casualty

About the role

Brown & Brown is seeking a Commercial Lines Account Manager to join our growing team in San Antonio, TX!
The Commercial Lines Account Manager serves as the primary client contact for an assigned book of commercial business, ensuring exceptional service and retention.
Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

This role manages client accounts and transactions with sound judgment, oversees task delegation, and provides guidance to maintain quality standards.
The Account Manager builds and strengthens client relationships, leads internal resources to address client needs, and resolves issues related to underwriting, policies, accounting, and claims.
By delivering proactive solutions and fostering trust, this position supports business growth and long-term client satisfaction.
Accurately review and monitor various documents such as certificates of insurance, a uto ID cards, binders, audits, endorsements, renewal information request forms, insurance specifications, proposals, contract reviews, etc.
May be involved in preparation of such documents for complex risks.
Ensures documents reflect policy coverages as quoted, proposed and bound.
Lead the renewal process by obtaining, directly or indirectly, quotes and claims experience from various carriers
Collaborate with Producers and Marketing to achieve agreed upon goals for new and renewal business marketing
Manage complete renewal process on Select business tied to Middle Market accounts as directed by Producers
Act as liaison between producer and client by obtaining exposure and operation updates, receiving renewal applications and ordering appropriate documents needed for renewal

Strong keyboard and PC skills, including proficiency with word processing and spreadsheet software
familiarity with a variety of software applications
and the ability to quickly learn new systems.
If required, acceptable results of a Motor Vehicle Record report at the time of hire, and periodically thereafter, and maintenance of minimum acceptable insurance coverages.
Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role.

5 + years' experience in the industry with a demonstrated ability to explain our capabilities relative to our competitors.
College degree (preferred)
Proficient with Microsoft Office Suite.
Ability to maintain a high level of confidentiality.
Strong oral and written communication skills, including the ability to connect with an audience, speak persuasively, and succinctly.
Strong attention to detail.
Understands client profitability by evaluating income, expenses, and the time required to meet specific client needs.
Knowledge of agency management systems ( BenefitPoint, ImageRight, AMS, etc.).

Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
Paid Time Off, Holidays, Preferred Partner Discounts and more.
Not reflective of all benefits.
Enrollment waiting periods or eligibility criteria may apply to certain benefits.
Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
Prepare Insurance Coverage Review documents
Bind coverage with the carrier(s) in accordance with the client's instructions

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

This listing is sourced directly from Brown & Brown's careers page and normalized into a canonical job model.