Sila

Sila

Customer Service Representative (copy)

Augusta, ME

Sponsorship not specified$20k-$23kDetected 50 days ago
Outbound SalesCustomer SupportCadenceOrganizational Skills

About the role

  • Customer Service Representative - Augusta, ME Dave's World, is one of the largest and fastest growing heating, cooling, and plumbing companies, located throughout the state of Maine.

Skills

  • Convert incoming customer calls into booked service appointments.
  • Respond to customer requests, resolving issues and promoting the brand.
  • Be professional and establish customer rapport, encouraging repeat business.
  • Participate in training to boost booked calls and practice outbound calling.
  • Adhere to the company's plan for resolving customer complaints quickly and favorably.

Compensation

  • $20 - $23 per hour + bonuses
  • $20-$23/hr+ Bonuses
  • Deliver Wow Service
  • Honesty and Integrity
  • Attention to Detail
  • Schedule: Monday-Friday 8am-5pm

Benefits

  • Committed to Growth and Learning
  • Highly motivated, flexible and great attitude on life.

Company info

  • To cheerfully answer the phone and assist customers with booking jobs, following up on jobs, selling products and/or services, and handling basic customer issues.

This listing is sourced directly from Sila's careers page and normalized into a canonical job model.