Modernizing Medicine
Training Consultant - Allergy
Remote - USA
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About the role
- Stay current on software updates, industry best practices, and internal processes to ensure training content remains accurate, relevant, and aligned with organizational standards.
- Experience supporting EHR/healthcare software go-lives or user adoption initiatives
Responsibilities
- Provides go-live support to drive adoption and build user confidence.
- Deliver post-go-live assistance, addressing user questions and troubleshooting issues to reinforce adoption.
- Maintain accurate training records, including attendance, learner feedback, and session details.
Requirements
- Reinforces learner proficiency, maintains accurate training records, and stays current on product updates and best practices to ensure training content remains accurate and relevant.
- Assess learner proficiency and provide targeted reinforcement to ensure competency.
- Strong verbal and written communication skills, with ability to present technical concepts clearly to non-technical audiences
- Foundational facilitation and presentation skills, both in-person and virtually and the ability to engage diverse learner groups
- Ability to adapt delivery style to learner needs and adjust to feedback in real time
- Ability to learn new software quickly and provide basic product support, including some off-hours or weekend support as required
- Knowledge of Apple and/or mobile devices (Mac, iPad, iPhone) in a business/training context
- Proficiency with common business and training tools (e.g., Google Suite, Salesforce, Cloud Coach, AI tools or comparable systems)
Nice to have
- Bachelor's degree - preferred in h ealthcare, or related field
- Experience in Allergy or similar field preferred
Skills
- Consistently ranked as a Top Place to Work
- 2025
- Problem-solving and critical thinking skills with sound judgment in routine situations
Compensation
- 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation.
Benefits
- At ModMed, we believe it's important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce.
- Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution,
- Generous Paid Time Off and Paid Parental Leave programs,
- Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs,
- Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning,
- Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.
- 0-2 years of relevant experience in training, customer support, or healthcare/EHR environment
Company info
- Founded in 2010 by a practicing physician and a successful tech entrepreneur, we took a radically different approach: we hired doctors and taught them how to code.
- Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process.
This listing is sourced directly from Modernizing Medicine's careers page and normalized into a canonical job model.