Lifeworks

Lifeworks

Cloud & Infrastructure Specialist

Toronto, Ontario, Canada

Sponsorship not specified$75k-$100kDetected 26 days ago
PowerShellReactGCPAzureCloud PlatformsLinuxRecruitingCustomer SupportLeadershipCommunicationProblem SolvingMicrosoft Office

About the role

  • TELUS Health is empowering every person to live their healthiest life.
  • As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.
  • You'll join a department that's focused on seamless client experiences, fast problem resolution, and keeping the systems running that matter to millions of people.

Responsibilities

  • Build, maintain, and optimize cloud and server infrastructure that supports millions of plan members
  • Perform server patching and OS upgrades, ensuring systems stay secure and up-to-date
  • Support software deployment activities and help teams get new solutions into production safely
  • Client & Team Support
  • Manage your ticket queue strategically, balancing urgent needs with quality work
  • Create clear technical documentation that helps others understand our infrastructure and procedures
  • Maintain our configuration management database (CMDB) as the single source of truth for our systems
  • We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
  • We don't just manage infrastructure-we enable our clients to focus on what they do best, knowing their systems are in expert hands.

Requirements

  • 3-5 years of experience in infrastructure engineering, including ticketing systems
  • Strong proficiency with Windows and Linux operating systems
  • Proficiency with Microsoft Office suite
  • Familiarity with deployment automation technologies
  • Experience with Google Cloud or Microsoft Azure platforms
  • Experience with ServiceNow ticketing systems
  • Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

Nice to have

  • You'll gain exposure to cloud platforms, automation, and disaster recovery-all highly marketable skills.
  • We're a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good.
  • TELUS is proud to foster an inclusive culture that embraces diversity.

Compensation

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • $75,000 - $100,000
  • Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience.
  • We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations.
  • We're open to discussing competitive compensation packages tailored to your experience level and expertise.

Benefits

  • Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health.
  • TELUS Health Retirement and Benefits Solutions administers pension and benefits plans for nearly nine million members across Canada and the United States.
  • Generous company matched pension
  • Plus, you'll join a supportive team culture where learning and growth are valued.

Company info

  • This role is perfect if you're looking to deepen your infrastructure expertise while working on systems that impact millions of lives.
  • A bit about us
  • We are committed to fair employment practices and all qualified applicants will receive consideration for employment.
  • We offer accommodation for applicants with disabilities, as required, during the recruitment process.
  • By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies' Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.
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