Vultr
Strategic Technical Account Manager GPU
Remote - United States
Sponsorship not specified$115k-$140kDetected 97 days ago
Cloud PlatformsKubernetesLinuxSite Reliability EngineeringMachine LearningTensorFlowPyTorchLLMsRAGMLOpsProduct ManagementEmbedded SystemsCommunication
About the role
- In December 2024 Vultr announced an equity financing at a $3.5 billion valuation.
- VULTR CARES 100% company-paid insurance premiums for employee medical, dental and vision plans.
- 401(k) plan that matches 100% up to 4%, with immediate vesting Professional Development Reimbursement of $2,500 each year 11 Holidays + Paid Time Off Accrual + Rollover Plan Commitment matters to Vultr!
Responsibilities
- Advise on cluster design: multi-GPU topology, NVLink/NVSwitch considerations, RDMA, Infiniband and RoCE Ethernet, networking throughput, and storage IOPS requirements.
- Support distributed frameworks: PyTorch, TensorFlow, DeepSpeed, Megatron, JAX, Ray, Mosaic, HuggingFace, etc.
- Own the long-term technical strategy across assigned GPU/AI accounts, including hyperscalers, labs, and high-growth AI startups.
- Partner with Support, SRE, Networking, NOC, and Product Management & Engineering to resolve high-urgency incidents.
- Support Sales with technical validation and architecture diagrams needed for expansion.
- Partner with Product on early access programs (new GPUs, pipelines, orchestration, etc.).
Requirements
- 2-5+ years as an AI/ML Engineer, AI/ML Ops, Technical Account Manager, HPC Engineer, Sales/Solutions Engineer or relevant technical role.
- Strong knowledge of GPU hardware architectures (NVIDIA/AMD), CUDA/ROCm, distributed training, and ML frameworks.
- Experience with Linux tuning, networking (Infiniband, RoCE fabrics).
- Experience with high-performance storage systems (DDN, NetApp, Vast, Weka, etc.).
- Ability to communicate complex concepts clearly to both executives and engineering teams.
- Prior experience supporting hyperscale, AI labs, or large cluster deployments is a plus.
- Cloud Native Computing Foundation Certified Kubernetes Administrator (CKA) certification is a plus.
Nice to have
- Advanced hands on Kubernetes skills
- Advanced hands on SLURM skills
- Identify bottlenecks (network, storage, memory bandwidth).
- Provide tuning recommendations for batch size, mixed precision, parallelization strategies, and checkpointing.
- Host recurring technical review meetings, roadmap reviews, and optimization sessions.
- Define scaling plans, future GPU reservation needs, and capacity forecasting.
- Incident & Escalation Management
- Advocate for GPU reliability improvements and influence roadmap priorities.
Compensation
- $115,000 - $140,000
- This salary can vary based on location, years of experience, background and skill set.
- Vultr will consider qualified applicants with arrest or conviction records in accordance with applicable laws and will not conduct a background check until after an offer of employment has been extended and accepted.
- We also take your privacy seriously.
- We handle personal information responsibly and follow applicable laws, including U.S. privacy rules and India's Digital Personal Data Protection Act, 2023.
- Your data is used only for legitimate business purposes and is protected with proper security measures.
Company info
- Vultr is on a mission to make high-performance cloud infrastructure easy to use, affordable, and locally accessible for enterprises and AI innovators around the world. With 33 global cloud data center locations, Vultr is trusted by hundreds of thousands of active customers across 185 countries for its flexible, scalable, global Cloud Compute, Cloud GPU, Bare Metal, and Cloud Storage solutions. In December 2024 Vultr announced an equity financing at a $3.5 billion valuation. Founded by David Aninowsky and self-funded for over a decade, Vultr has grown to become the world's largest privately-held cloud infrastructure company.
- 100% company-paid insurance premiums for employee medical, dental and vision plans.
- 401(k) plan that matches 100% up to 4%, with immediate vesting
- Vultr is on a mission to make high-performance cloud infrastructure easy to use, affordable, and locally accessible for enterprises and AI innovators around the world.
- With 33 global cloud data center locations, Vultr is trusted by hundreds of thousands of active customers across 185 countries for its flexible, scalable, global Cloud Compute, Cloud GPU, Bare Metal, and Cloud Storage solutions.
- Founded by David Aninowsky and self-funded for over a decade, Vultr has grown to become the world's largest privately-held cloud infrastructure company.
- Professional Development Reimbursement of $2,500 each year
- 11 Holidays + Paid Time Off Accrual + Rollover Plan
- Commitment matters to Vultr!
- Increased PTO at 3 year and 10 year anniversary + 1 month paid sabbatical every 5 years + Anniversary Bonus each year
- $500 stipend for remote office setup in first year + $400 each following year
- Internet reimbursement up to $75 per month
- Gym membership reimbursement up to $50 per month
Equal opportunity
- We are an equal opportunity employer and are committed to creating an inclusive environment for all employees.
Visa & Work Authorization
- Where allowed by law, applicants may request details about the data we collect, access or delete their information, withdraw consent for its use, and opt out of nonessential communications.
This listing is sourced directly from Vultr's careers page and normalized into a canonical job model.