Agoc
Residential Customer Care Specialist
Warrendale, PA
Sponsorship not specifiedDetected 1 day ago
Customer SupportCommunicationMicrosoft Office
About the role
- If you're passionate about delivering an amazing customer experience this is an opportunity to advance your career and be the voice of our company.
Responsibilities
- Customer Service Reps provide tier one level technical support, engage and partner with technical support specialists to resolve advanced issues or schedule technician home visits
- Build excellent client relationships by placing proactive calls to ensure installations and service calls where satisfactory and met expectations
Requirements
- Experience with Microsoft office
Nice to have
- Call center experience - It's preferred, but not essential if you can demonstrate amazing customer service skills…tell us your story, we want to hear!
Compensation
- Attractive compensation package
Benefits
- Comprehensive benefit package starting day 1
Company info
- The Armstrong Group is a family owned and operated collection of diverse companies.
- What began in 1946 as Armstrong County Line Construction, founded by Jud L.
- Sedwick in Kittanning, PA, has now grown into an organization that encompasses multiple industries and employs over 2,400 individuals nationwide.
- Our brands include Armstrong Utilities, Guardian Protection, Armstrong Development, 4Front Solutions, Twin Pops, and Armstrong Comfort Solutions.
- Armstrong is an Equal Opportunity Employer.
- Are you interested in working in a growing industry?
- Increased demand for smart home security has opened a brand-new opportunity at Guardian for a Customer Care Specialist like you.
- We provide smart technology, 24/7 professional monitoring, and peace of mind to hundreds of thousands of customers.
- Our products are installed by experts, monitored by real people, and truly make a difference.
- life is better when it's safe.
- Attractive compensation package
- Opportunity to grow within the company
This listing is sourced directly from Agoc's careers page and normalized into a canonical job model.