Agoc

Agoc

Residential Customer Care Specialist

Warrendale, PA

Sponsorship not specifiedDetected 1 day ago
Customer SupportCommunicationMicrosoft Office

About the role

  • If you're passionate about delivering an amazing customer experience this is an opportunity to advance your career and be the voice of our company.

Responsibilities

  • Customer Service Reps provide tier one level technical support, engage and partner with technical support specialists to resolve advanced issues or schedule technician home visits
  • Build excellent client relationships by placing proactive calls to ensure installations and service calls where satisfactory and met expectations

Requirements

  • Experience with Microsoft office

Nice to have

  • Call center experience - It's preferred, but not essential if you can demonstrate amazing customer service skills…tell us your story, we want to hear!

Compensation

  • Attractive compensation package

Benefits

  • Comprehensive benefit package starting day 1

Company info

  • The Armstrong Group is a family owned and operated collection of diverse companies.
  • What began in 1946 as Armstrong County Line Construction, founded by Jud L.
  • Sedwick in Kittanning, PA, has now grown into an organization that encompasses multiple industries and employs over 2,400 individuals nationwide.
  • Our brands include Armstrong Utilities, Guardian Protection, Armstrong Development, 4Front Solutions, Twin Pops, and Armstrong Comfort Solutions.
  • Armstrong is an Equal Opportunity Employer.
  • Are you interested in working in a growing industry?
  • Increased demand for smart home security has opened a brand-new opportunity at Guardian for a Customer Care Specialist like you.
  • We provide smart technology, 24/7 professional monitoring, and peace of mind to hundreds of thousands of customers.
  • Our products are installed by experts, monitored by real people, and truly make a difference.
  • life is better when it's safe.
  • Attractive compensation package
  • Opportunity to grow within the company

This listing is sourced directly from Agoc's careers page and normalized into a canonical job model.