Marqeta

Marqeta

Technical Success Manager

Toronto, Canada; Vancouver, Canada

Sponsorship not specified$128k-$160kDetected 64 days ago
Full-Stack DevelopmentSQLDatadogRESTAccount ManagementOnboardingCustomer SupportCommunicationPublic Speaking

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odds of building a lasting career here

55Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role82
Entry-level history0
PERM / green-card track0
Lottery odds (Level III)83
Fits your clock70

Sponsors, but it's cap-subject — you still face the weighted lottery (~45% per draw at Level III). Good if you win; have a cap-exempt backup on your list.

Lottery odds assume a STEM candidate.

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Employer immigration record

from this employer's Department of Labor filings

Green-card follow-through: 63%

Of 16 labor certifications old enough to have been used, 6 expired without the employer filing the next step. Median time from filing to decision: 500 days.100% of their filings were for a worker who already held the job.Only certifications past the 180-day window are counted — recent ones cannot have expired yet.

Files H-1B transfers

2 transfer filings in the last year, covering 2 workers. Median labor-condition decision: 8 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

Community outcomes

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About the role

  • This role can be performed remotely anywhere within Ontario or British Columbia, Canada.
  • This position is not for an existing vacancy.

Responsibilities

  • We lead with humility and set aside hierarchy to work as a team.
  • We drive forward with focus and agility.

Requirements

  • 5+ years of experience in a technical customer-facing role (e.g., solutions engineering, technical onboarding, or technical support).
  • Exceptional communication skills - you can explain complex technical concepts to anyone orally and in writing.
  • Expert proficiency in REST APIs, Secure File Transfer Protocols (SFTP), SQL, and Datadog
  • Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience).
  • Experience working in a financial services or payments-related environment.
  • Knowledge of customer onboarding or implementation processes in a SaaS or fintech environment.

Compensation

  • To support Flex First, we calibrate pay to a competitive value according to working location.
  • Annual "development dollars" to support our people growth and development

Benefits

  • Multiple health insurance options
  • Flexible vacation time
  • Retirement savings program with company contribution
  • Equity in a publicly-traded company
  • Family-forming benefits and up to 20 weeks of Parental Leave
  • Monthly stipend to support our remote work model

Company info

  • We're looking for a Technical Success Manager to join our Implementation team and play a critical role in delivering Marqeta's cutting-edge card issuing and payments platform to new customers.

Equal opportunity

  • Marqeta is an equal opportunity employer committed to an inclusive workplace that fosters belonging.

Visa & Work Authorization

  • h, or related medical conditions), veteran status or uniformed service member status, age, national origin or ancestry, citizenship or immigration status, physical or mental disability, gender identity, gender expression
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This listing is sourced directly from Marqeta's careers page and normalized into a canonical job model.