Gigaml
Staff Backend Engineer
San Francisco · Staff+
Sponsorship not specifiedDetected 285 days ago
TypeScriptPythonNext.jsNode.jsDjangoFastAPICode ReviewPostgreSQLAWSKubernetesAgentic AICollaboration
About the role
- We're looking for a staff engineer to help shape the technical direction of our backend systems.
- System architecture: Designing how our agent infrastructure should evolve as we scale, making tradeoffs between speed, reliability, and complexity
- Hard technical problems: Owning the most ambiguous, highest-stakes projects where getting it wrong would hurt the business
Responsibilities
- Industry leaders like DoorDash trust Giga with their most complex support and operations workflows across voice, chat, and email, in high-stakes regulated environments where accuracy and compliance matter.
- Setting standards for code review, system design, and operational excellence through your own work
- This is a role for someone who wants to build, not just advise.
- You'll write code, own systems, and ship, but you'll also be expected to think beyond your immediate work to identify what the team should be building next and how we should build it.
- You'll drive technical initiatives across the company.
- Engineering quality: Setting standards for code review, system design, and operational excellence through your own work
Skills
- Backend: Python (Django/FastAPI), TypeScript (Node.js)
- Infrastructure: AWS, Modal, Kubernetes, Postgres
- Frontend: TypeScript, Next.js (you'll interact with this when needed)
- Have 7+ years of backend engineering experience, with a track record of leading complex projects
- Have opinions about how systems should be built, and can articulate the tradeoffs behind those opinions
- Can take a vague problem and turn it into a clear technical approach without much guidance
- Write excellent code and hold others to a high standard without being a bottleneck
- Are energized by hard problems and comfortable with uncertainty
- Want to be hands-on at a company where staff engineers ship code, not just review it
- Have built systems that scaled and understand what breaks at each order of magnitude
Benefits
- Competitive base + bonus + equity
- Dinner stipend
- $500/month wellness & commuter benefit (gym, fitness classes, mental health)
- Medical, dental, and vision coverage
Company info
- Giga has recently raised a $61M Series A and is working with Fortune 500 customers to deploy the next generation of customer experience - real-time AI agents that can understand emotion, resolve issues instantly, and scale across the world's largest enterprises.
Equal opportunity
- Giga is an equal opportunity employer.
This listing is sourced directly from Gigaml's careers page and normalized into a canonical job model.