trustpoint

trustpoint

Account Associate

Burlington, Kansas · Full-time

Sponsorship not specifiedDetected 20 days ago
AuditingCustomer SupportCommunicationCollaborationOrganizational SkillsProperty & Casualty

About the role

  • We're looking for an Associate to support our commercial property & casualty (P&C) team.
  • This is an in-office position in Burlington, KS - where you'll be working side-by-side with an experienced team to deliver exceptional service to our business clients while growing your own skills and knowledge along the way.
  • This is a wonderful opportunity for someone who wants to grow in a professional environment, build meaningful relationships, and be part of a team that values every contribution.

Responsibilities

  • Support account managers with daily tasks, including processing policy changes, endorsements, certificates, and client communications
  • Help manage client follow-ups, renewal timelines, and open to-do items so nothing gets missed
  • Update and maintain accurate client records in the agency management system
  • Support marketing efforts by engaging with agency social media content and suggesting content ideas

Nice to have

  • Prior experience in customer service, office administration, or a professional setting is a plus

Skills

  • Service with heart.
  • Answer inbound calls and emails with professionalism and a warm, helpful attitude
  • Assist with auditing new business files for accuracy and completeness
  • Help prepare and distribute client onboarding materials post-sale
  • Jump in wherever the team needs help - flexibility and a team-first mindset are key

Company info

  • About TrustPoint Insurance Agency
  • TrustPoint Insurance Agency is a growing, independent insurance agency based in Burlington, Kansas.
  • We serve local businesses and families with the kind of personal, dedicated service that big companies simply can't replicate.
  • We're proud of our community roots, our culture of growth, and the team we've built - and we're looking for the next great person to join us.
  • What We're Looking For

Equal opportunity

  • equal opportunity employer committed to fostering a diverse and inclusive workplace.

This listing is sourced directly from trustpoint's careers page and normalized into a canonical job model.