Traversal

Traversal

Solutions Engineer

San Francisco · Full-time

Sponsorship not specified$150k-$300kDetected 174 days ago
Cloud PlatformsTerraformDatadogSite Reliability EngineeringProject ManagementSalesProcurementResearchCommunication

About the role

  • As a Solutions Engineer at Traversal, you'll help define how we engage with prospective customers, you'll guide them from initial technical discovery through successful deployment.
  • You'll work closely with our CEO, CTO, GTM and Product teams to help scale founder-led sales into a repeatable process.
  • If you thrive in high-ownership, high-velocity environments-and are excited to help define how AI-native infrastructure products are introduced and adopted-we'd love to meet you.

Responsibilities

  • Drive technical discovery and demo conversations with engineering teams evaluating Traversal.
  • Build and maintain demo environments, technical guides, and internal tooling to support our sales process.
  • Partner with product and engineering to scope integrations, relay customer feedback, and influence roadmap direction.
  • You'll act as the technical voice in conversations with prospects, create resources to support go-to-market efforts, and relay insights back to the team to shape roadmap priorities.

Requirements

  • 3+ years in a Solutions Engineer, Forward Deployed Engineer, or Solutions Architect role, and/or relevant engineering experience with strong customer instincts.
  • Excellent communication skills, with the ability to explain complex technical concepts to a range of audiences.
  • Proven enterprise experience navigating complex, multi-stakeholder sales cycles (POV/POC, Security/Legal/Procurement) from discovery through production

Nice to have

  • Familiarity with SRE workflows or observability tools.
  • Hands-on experience with infrastructure as code tools like Terraform or deployment systems like Kubernetes.
  • Interest in AI infrastructure and the future of agentic systems.
  • Individual compensation is determined by experience, skills, and job-related knowledge.
  • This is a place to grow your career, make a real impact, and help define a new category of infrastructure software.

Compensation

  • We offer competitive compensation, startup equity, health insurance, and additional benefits.
  • The U.S. base salary range for this full-time role in San Francisco is $150,000-$300,000 OTE, plus equity and benefits.
  • Our salary ranges are based on location, level, and role.
  • Individual compensation is determined by experience, skills, and job-related knowledge.
  • We offer competitive salary and equity packages, and take thoughtful consideration with every hire on our small, high-impact team.
  • We have a collaborative, hard-working culture and are energized by building the future of AI-powered software maintenance.

Benefits

  • We'll make sure you're fully supported with health insurance, a great tech setup, flexible time off, and plenty of in-office snacks.
  • Working here means owning meaningful parts of the product, having the flexibility to move fast, and learning constantly.

Company info

  • Traversal https://www.traversal.com/ is the AI Site Reliability Engineer (SRE) for the enterprise-already trusted by some of the largest companies in the world to troubleshoot, remediate, and even prevent the most complex production incidents.
  • Our mission is to free engineers from endless firefighting and enable them to focus on creative, high-impact work.
  • Our roots remain deeply embedded in AI research, and we're channeling that scientific rigor and creativity into building the premier AI agent lab for the enterprise.
  • Hence, what we're proudest of is assembling the most talented yet nicest group of individuals, including researchers from
  • Support onboarding and implementation efforts for new customers, ensuring early wins and long-term adoption.
  • You'll collaborate with product and engineering to translate customer needs into compelling, customized pilot deployments that achieve high value for customers.

This listing is sourced directly from Traversal's careers page and normalized into a canonical job model.