ICF
IT Business Analyst
Atlanta, GA · Full-time
Sponsorship not specified$61k-$104kDetected 5 days ago
JiraExcelCustomer SupportPublic SpeakingMicrosoft OfficeSharePoint
About the role
- We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.
- For more information, please read our EEO policy.
Responsibilities
- Experience developing standard documentation, including requirement and design specifications, use cases, test plans and scripts and other supporting system documentation
Requirements
- Bachelor's degree in (Science, Math, IT, Computer Science, or related fields)
- 1+ years of experience in a Business Analyst, Data Analyst, or similar role
- Comprehensive knowledge and experience in MS Office products, including Excel, Visio, Teams and PowerPoint
- Must be able to pass background check with drug screening
- Experience with issue tracking and document management tools such as JIRA, SharePoint and/or Smartsheet
- Demonstrated consulting experience with emphasis on customer service
Nice to have
- ICF is seeking an IT Business Analyst to work within a dynamic and highly innovative team environment in our Utility Program and Services Group.
Skills
- Support User Acceptance Testing (UAT) activities
- Enter & track support requests ensuring their completion
- Train users on IT systems and assist in troubleshooting issues
Compensation
- $61,232.00 - $104,094.00
This listing is sourced directly from ICF's careers page and normalized into a canonical job model.