Washington State University
Patient Services Representative
Pullman, WA · Full-time
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About the role
- Online applications must be received before 11:59pm on:
- July 22, 2026 If a date is not listed above, review the Applicant Instructions below for more details.
Responsibilities
- The Patient Services Representative is responsible for providing support services for the Patient Services unit of the Veterinary Teaching Hospital.
- The duties of this position includes but is not limited to providing support services in patient care areas such as Small, Ag, and Large Animal reception, cashier, and switchboard.
Requirements
- Online applications must be received before 11:59pm on:
- All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.
- Required Qualification:
- Must be able to work alternate schedule, including evenings and weekends.
- One year cash handling experience also required.
Nice to have
- Experience answering a multi-line phone system.
- Position Sponsorship Eligibility: Not eligible for work visa sponsorship
- About Department/College/Area/ Campus - College of Veterinary Medicine | Washington State University
- Area/College: College of Veterinary Medicine
- Department Name: Veterinary Teaching Hospital
- Application Instructions:
- Applicants must upload the following required documents to their online application.
- Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements.
Skills
- Opportunity:
- Additional Information:
- This is a full time ( 100% FTE), permanent position.
- This position is overtime eligible.
- Monthly Salary:
- In accordance with RCW 49.58.110, the above salary reflects the full salary range for this position.
Compensation
- Monthly Salary: $3,485 to $4,633 | Range 38 (Steps A-M) | Successful candidates are typically hired at the beginning of the salary range and receive scheduled salary increment increases in accordance with WAC 357-28.
Benefits
- WSU offers a comprehensive benefits package which includes paid sick and vacation leave
- medical, dental, life and disability insurance package for employees and dependents
- deferred compensation, optional supplemental retirement accounts
- and employee tuition waiver.
- For additional information, please review the detailed Summary of Benefits offered by WSU for Classified staff and Total Compensation.
- High school graduation or equivalent AND two years of general office experience or one year of office or customer service experience in a healthcare setting
- OR equivalent education/experience.
Visa & Work Authorization
- Position Sponsorship Eligibility: Not eligible for work visa sponsorship
This listing is sourced directly from Washington State University's careers page and normalized into a canonical job model.