Ciena
GCN Director Sales Engineering
Remote-US · Director
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About the role
- We're a technology company shaping the future of networking, guided by innovation, integrity, and collaboration.
- Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.
- We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence.
Responsibilities
- Lead and continue to build a Sales Engineering team that drives standard methodologies across the key SE team functions (Engineering, Support, Operations, and New Product Introduction).
- Serve as a key member of the Global GCN Sales Engineering team helping to define and deliver the overall strategy for customer engagement.
- Support a strong group of SE leaders in a dynamic and fast paced environment.
- Develop strong & positive relationships with Ciena Operations, PLM, Software & Support teams.
- Ability to perform and communicate outside of standard business hours as needed
- Perform other duties as assigned
- As the global leader in high-speed connectivity, Ciena builds the critical infrastructure powering the AI era.
- Through development opportunities, meaningful work, and flexibility, Ciena supports growth and well-being-on and off the job.
- You will lead the engineering of network solutions, and provide technology introduction, technical interface, support, and leadership into the major GCN accounts in the region.
- We are looking for this person to develop customer data (in support of product strategies for driving Ciena's future products.
Requirements
- 25%+ travel may be required
- The candidate must be able to drive technical and sales engagements ensuring Ciena's hardware and software direction aligns with customer needs.
- Also, the candidate must be able to work collaboratively with key customer influencers across engineering, deployment, and executive staff to drive technology direction and product introduction.
- The candidate must be able to build and communicate solutions to customers, working with both internal and external organizations.
- Skillful communication of Ciena's competitive advantages in coherent transmission and data center interconnect solutions, Software, Services, and Routing & Edge offerings will be required.
Skills
- Knowledge of Cloud Networking ecosystem, operations, planning, engineering, software environments & emerging applications.
- Outstanding presentation skills and the ability to articulate sophisticated concepts to cross-functional audiences.
- Proven leadership, problem-solving, project management skills, and strong attention to detail.
- Ability to juggle multiple priorities and make things happen in a fast-paced, dynamic environment, strong bias for action.
- Strong analytical and quantitative skills; ability to use hard data and metrics to back the strategic narrative
- Strong and respected relationships with ICP decision-makers.
- Detailed understanding of cloud networks (Data Center, Edge, and Core)
- Detailed understanding of SDN required, along with network element APIs.
- Excellent time management skills; planning, prioritization, execution & follow-up
- Professional in conduct and appearance
- Ability to think strategically, innovatively, and creatively while using sound business judgment and quantitative skills.
- Ability to understand and discuss technical concepts, tradeoffs, and opportunistic new ideas with technical teams.
Compensation
- Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.
Company info
- We, the Ciena Global Cloud Networking Sales Team. are looking for an experienced technical business professional to direct a team of sales engineers to scale the consumption of Ciena's products and solutions within our customers.
- Work with Ciena engineering, services, and operations team to deliver world-class customer experience for our customers.
This listing is sourced directly from Ciena's careers page and normalized into a canonical job model.