Tavily
Head of Forward Deployment Engineering
New York, United States; Remote - United States
Sponsorship not specified$230k-$310kDetected 20 days ago
PythonDistributed SystemsLLMsAgentic AIAI OrchestrationSalesPerformance ManagementCustomer SuccessCommunicationMentoring
About the role
- You'll establish how the organization hires, executes, prioritizes, and measures success, while remaining hands-on with our most strategic customer engagements.
- The function sits at the intersection of enterprise customers, Product, Engineering, Sales, Customer Success, and strategic initiatives across the business.
- You're welcome to work remotely from within the United States, with regular presence in New York City as needed.
Responsibilities
- Own the technical strategy for Tavily's most strategic enterprise accounts, from discovery and solution design through POCs, production rollout, and expansion.
- Partner closely with Sales and Customer Success to shape technical strategy for strategic accounts, accelerate enterprise adoption, and drive expansion opportunities.
- Support select high-impact technical initiatives where senior field expertise is needed, including strategic customer, product, or partner-facing work.
- Build scalable internal assets, including playbooks, demo environments, documentation, reference architectures, tooling, and reusable templates.
- Lead, mentor, and scale an existing team of Forward Deployed Engineers by raising the bar for hiring, technical excellence, execution, and customer impact.
Requirements
- 10+ years of software engineering experience, including significant experience in customer-facing technical roles such as Forward Deployed Engineer, Solutions Architect, Solutions Engineer, or Sales Engineer.
- Deep experience designing and building production AI systems, including LLM applications, agentic workflows, retrieval architectures, evaluation systems, and the infrastructure required to operate them reliably at scale.
- Proven track record leading the technical side of enterprise engagements from initial architecture discussions through successful production deployment and expansion.
- Strong business and commercial judgment, with the ability to balance customer outcomes, engineering investment, and company priorities when making technical and organizational decisions.
Nice to have
- Previous experience leading a Forward Deployed Engineering, Solutions Architecture, Solutions Engineering, or Professional Services organization.
- Experience scaling a customer-facing engineering function through rapid company growth.
- Open-source contributions to AI infrastructure, agent frameworks, retrieval systems, or evaluation tooling.
- Experience speaking at developer conferences or publishing technical content on AI systems, agents, or LLM applications.
- Domain expertise in industries such as financial services, legal, enterprise SaaS, consulting, or AI infrastructure.
Skills
- Excellent written and verbal communication skills across executive, technical, and developer audiences.
Compensation
- We offer competitive compensation and benefits packages.
- Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law.
- Base Compensation Range
- $230,000 - $310,000 USD
- Pay Transparency
Benefits
- Health Insurance: 100% company-paid medical, dental, and vision coverage for employees and families.
- 401(k) Plan: Up to 4% company match with immediate vesting.
- Parental Leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
- Disability & Life Insurance: Company-paid short-term, long-term, and life insurance coverage.
- We offer competitive compensation and benefits packages.
- Define and evolve the FDE organization's vision, operating model, execution playbooks, resourcing strategy, and quarterly priorities.
- Remote Work Reimbursement: Up to $85/month for mobile and internet.
Company info
- Up to 4% company match with immediate vesting.
- Based in New York City or willing to relocate, or able to maintain a strong presence with the team and customers.
This listing is sourced directly from Tavily's careers page and normalized into a canonical job model.