Cityblock Health

Community Health Partner

Wilmington, NC

Sponsorship not specified$27k-$35kDetected 30 days ago

CommunicationCollaborationProblem SolvingAdaptability

About the role

They are familiar with the communities served and often bring lived experience and a strong commitment to supporting vulnerable and underserved populations.
We take into account an individual's qualifications, skillset, and experience in determining final salary.
The expected salary range for this position is: $27.40 - $35.10 Hourly Cityblock values diversity as a core tenet of the work we do and the populations we serve.

Develop and implement care plans in partnership with members, addressing social needs and supporting members in achieving their care goals.
Support members in closing quality gaps by assisting with provider appointments, diagnostic or lab testing, and referrals to community resources.
Utilize care facilitation and scheduling platforms to document interactions, track tasks, and communicate effectively with members, the care team, and community partners.
Assistance with provider appointments, lab testing, and other services leads to measurable closure of identified quality gaps.
Effective communication and collaboration with RN Care Managers, interdisciplinary care team, and community partners.
Timely identification and escalation of members needing additional support or higher levels of care.
Problem Solving: Strong critical thinker with sound judgment who knows when to collaborate and escalate clinical concerns. Identifies system barriers to care and develops creative, practical solutions.
Compassionate Care: Builds rapport with members and demonstrates care in interactions, anticipating and navigating emotional barriers.
Strategic Clarity: Plans and sequences work to support broader team or department outcomes, and shares updates proactively so others can stay aligned.

Collaborate with RN Care Managers to support members with complex medical and behavioral health needs.
Manage a caseload of members, identifying and addressing social, behavioral, and environmental barriers to optimal health.
Conduct self-efficacy and condition-specific assessments, including behavioral health screenings (PHQ-9, GAD-7, AUDIT, DAST-10), and refer members to appropriate behavioral health programs as needed.
Members demonstrate progress toward achieving social and health-related goals
Referrals and interventions effectively address social determinants of health.

Demonstrates humility by offering specific and timely praise or credit and acknowledging missteps with maturity.
Results Driver

We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any o

This listing is sourced directly from Cityblock Health's careers page and normalized into a canonical job model.