Daniels Health

Fulfillment /Shipping Coordinator

Racine, WI

Sponsorship not specifiedDetected 2 days ago

SalesforceSupply ChainLogisticsCustomer SupportLeadershipCommunicationProblem SolvingAdaptabilityMicrosoft Office

About the role

This is our "why", our "how" is delivering the highest standard of service we can; you will be joining a team passionate about service excellence.
To find out more of what a day in the life with our customer service team looks like visit - https://www.danielshealth.com/customer-service Who are we?
Our focus is delivering quality and safety-focused medical waste management services that reduce needlestick injuries, positively impact infection control and reduce environmental burden.

Coordinate and create Shipping Documents for freight and parcels
Maintain/process physical copies of sales documents/pick instructions
Self-motivated to problem-solve and drive resolutions for a customer
Maintain and update filing, inventory and database systems (both manual and computer processes)
Printing and distributing process documents for daily production
Support with routing and rerouting of our trucks on a daily/weekly basis

Works well with others and can motivate people you work with.
Report, investigate and resolve (where applicable) customer requests and complaints via Salesforce ensuring a high degree of accuracy and timeliness in reporting and issue escalation

Communicate inventory shortages with customers and supply chain
As the interface with our customers, you will be the critical bridge between customer expectations and service excellence - we're looking for someone who is diligent and self-driven but also brings a friendly and relatable dynamic to our team.
Liaising with all departments and customers on account changes (billing, sales and logistics)

This listing is sourced directly from Daniels Health's careers page and normalized into a canonical job model.