soft2bet

soft2bet

CRM Manager

New Jersey, United States · Full-time

Sponsorship not specified$120k-$135kDetected 30 days ago
Data AnalysisA/B TestingStakeholder ManagementSalesforceCRMCommunication

About the role

  • Are you ready to own CRM performance in one of the most dynamic regulated markets in the U.S.?
  • Soft2Bet is a platform provider delivering casino and sports betting brands. With a performance‑first approach, the company combines strong product execution, localization and trusted local partnerships to drive sustainable growth across competitive regions, supported by a rigorous compliance culture and a focus on customer experience.

Responsibilities

  • Are you ready to own CRM performance in one of the most dynamic regulated markets in the U.S.?
  • With a performance‑first approach, the company combines strong product execution, localization and trusted local partnerships to drive sustainable growth across competitive regions, supported by a rigorous compliance culture and a focus on customer experience.

Nice to have

  • Plan, execute, and analyze campaigns with a strong focus on personalization, segmentation, and performance metrics.
  • Track and report on key CRM KPIs (retention, conversion, CLV, churn) and translate insights into clear actions.
  • Ensure all CRM activities comply with U.S. regulatory standards and responsible gaming practices for New Jersey.
  • Serve as the primary point of contact for CRM initiatives in the New Jersey region.
  • 3+ years of CRM experience, ideally within iGaming or digital entertainment.
  • Strong understanding of the U.S. market, especially New Jersey consumer behavior and regulatory environment.
  • Hands-on experience with CRM platforms (e.g., Braze, Optimove, Salesforce, or similar).
  • Solid data analysis skills, including A/B testing, segmentation, and performance reporting.

Compensation

  • $120,000 - $135,000 USD
  • Real ownership over a strategic U.S. market, with freedom to test, learn, and scale

Benefits

  • Comprehensive medical, dental, and vision + 401(k)
  • ✅ Time Off: Generous PTO policy

Company info

  • Collaborative, innovative, and globally connected team
  • Soft2Bet is a platform provider delivering casino and sports betting brands.

Equal opportunity

  • Soft2Bet is proud to be an Equal Opportunity Employer.
  • Equal Opportunity Employer.

This listing is sourced directly from soft2bet's careers page and normalized into a canonical job model.