Ping Identity

Ping Identity

Technical Account Manager

USA - Remote

Sponsorship not specified$19k-$85kDetected 49 days ago
JavaLinuxOAuthProduct ManagementProduct StrategySalesforceCRMCustomer SuccessTCP/IPLeadershipCommunicationOrganizational Skills

About the role

  • One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work.

Responsibilities

  • We are committed to building an inclusive and diverse environment where everyone's individuality is respected and everyone has an Identity.
  • Employee Resource Groups that create a sense of belonging for everyone.

Requirements

  • Understanding of Java and knowledge of web technologies
  • Must have a minimum of 5 years' enterprise customer facing experience in a Customer Success, Sales Engineering, Support or Professional Services role
  • Experience with SFDC or equivalent CRM systems
  • Proven track record in managing relationships with large enterprise clients
  • Experience with Identity Management, Access Management or Federation

Nice to have

  • Experience with Ping Identity solutions and APIs
  • Experience with Windows and Linux operating systems
  • General networking knowledge of protocols like HTTP/S, TCP/IP
  • General knowledge of protocols such as SAML, OAuth, or OpenID Connect is a plus
  • Bachelor's Degree in Computer Science or equivalent experience

Skills

  • It's something that inspires our company.
  • People don't come here to join a culture that's built on digital freedom.
  • They come to cultivate it.
  • Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want.
  • Without friction.
  • Without fear.
  • Provide clients with technical recommendations and best practices for Ping solutions based on their identity and security needs
  • Assist with over-the-shoulder configuration help on features and flows
  • Coordinate and conduct business reviews with customer leadership to highlight success against goals/performance
  • Assistance in planning, strategizing roll-outs and upgrades for platform adoption by the customer
  • Provide product demonstrations of Ping technologies
  • Provide feedback to Product Management for future products or enhancements based on trends and requirements

Compensation

  • $120,000 to $140,000
  • In accordance with Colorado's Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above.
  • Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.

Benefits

  • We believe in and facilitate a flexible, collaborative work environment.
  • Generous PTO & Holiday Schedule
  • Parental Leave
  • Progressive Healthcare Options
  • Retirement Programs
  • Opportunity for Education Reimbursement
  • Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together.
  • Competitive benefits and perks.
  • Commuter Offset (Specific locations)

Company info

  • A company culture that empowers you to do your best work.
  • Regular company and team bonding events.
  • Global volunteering and community initiatives

Equal opportunity

  • We are an Equal Opportunity/Affirmative Action employer.

This listing is sourced directly from Ping Identity's careers page and normalized into a canonical job model.