Flexential Corp

Flexential Corp

Data Center Operations Technician I

Atlanta, GA

Sponsorship not specifiedDetected 11 days ago
AuditingERPCustomer SupportCommunication

About the role

  • A solid understanding of Facilities infrastructure, Windows operating systems, PC troubleshooting and management applications.
  • However, the actual pay range depends on each candidate's experience, location, and qualifications.
  • Work Shift: - Wednesday: 1:00 PM - 7:00 AM - Thursday - Saturday: 7:00 AM - 7:00 PM Training Shift: - The training schedule will be a flexible day shift and Monday through Friday for 4 weeks.

Responsibilities

  • Establish and maintain strong customer relationships by prioritizing satisfaction and professionalism; respond to customer phone calls and emails promptly and effectively.
  • Always maintain data center cleanliness and organization, including inventory of tools and equipment, and support shipping/receiving processes.
  • Perform common maintenance/PRJTASK requests after receiving guidance/walkthrough from a local project coordinator.
  • Install, label, and document power installed into customer cabinets.
  • Document CLX entries.
  • Read, understand and perform LOA verification.
  • Maintain SLA compliance across assigned tasks.
  • Document shift activities and complete handoffs to ensure continuity of operations.
  • Perform other duties as assigned, contributing to a high-performing, collaborative, and resilient data center environment.
  • The structured training program is designed equip new hires with the technical knowledge, operational processes, and safety requirements needed for success in the position.

Requirements

  • Must be a self-starter, reliable and dependable.
  • 0-4 years of experience working within an IT or Data Center Support environment.
  • Candidates must have reliable transportation.
  • Ability to learn quickly and apply new knowledge and skills.

Nice to have

  • Previous NOC/SOC/IOC experience and/or data center experience.
  • Some familiarity with DS1, DS3, Ethernet and dark fiber circuits.
  • Experience with data center infrastructure such as generators, UPS, DC Plant, HVAC, Fire suppression systems, and ability to read electrical diagrams
  • Knowledge of Windows operating systems both pc and server-side.
  • Physical Requirements
  • Ability to climb ladders and work aloft.
  • Ability to work in hot and cold temperature environments.
  • Ability to maneuver pallet jacks.

Compensation

  • Hourly salary range offered for this position is estimated to be $20.00- $21.00.
  • However, the actual pay range depends on each candidate's experience, location, and qualifications.

Benefits

  • Medical, Telehealth, Dental and Vision
  • Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
  • Short Term and Long-Term disability
  • Flex Paid Time Off (PTO)
  • Leave of Absence
  • Wellness Program

Equal opportunity

  • Flexential is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
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This listing is sourced directly from Flexential Corp's careers page and normalized into a canonical job model.