Decagon

Decagon

AI Acceleration Engineer

San Francisco · Senior · Full-time

Sponsorship not specified$180k-$220kDetected 45 days ago
JavaScriptTypeScriptPythonBigQueryGCPRESTAgentic AIAccountingERPLeadership

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odds of building a lasting career here

59Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level IV)94
Fits your clock70

Sponsors, but it's cap-subject — you still face the weighted lottery (~61% per draw at Level IV). Good if you win; have a cap-exempt backup on your list.

Lottery odds assume a STEM candidate.

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About the role

  • This isn't a role about evaluating tools and writing decks.
  • Because this space moves every few weeks, you'll be the one deciding what's worth adopting and getting it into people's hands.
  • If you see manual processes as problems to engineer away, and have the range to do it, this role was built for you.

Responsibilities

  • We're building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships.
  • It's a hands-on technical role: you'll own what you build and keep owning it, working directly with the people whose processes you're changing.
  • We partner closely across Finance, Accounting, People, Legal, and Sales to develop solutions in a meaningful way.
  • We execute and deliver at extremely fast velocity.
  • Own projects end to end, from requirements gathering and solution design through development, testing, deployment, and ongoing maintenance.
  • You build trust quickly with Finance, Accounting, Legal, and People, and can independently drive complex projects under ambiguity without needing formal authority to get things done.

Requirements

  • You have owned projects across the full lifecycle, from requirements gathering through deployment and ongoing maintenance.
  • You know when a workflow calls for an agentic/AI approach and when a deterministic pipeline is the better answer.
  • You have hands-on experience with AI-native coding tools such as Claude Code, Codex, Cursor and have used them to ship production solutions.

Nice to have

  • You've led AI acceleration / transformation initiatives - you know the common failure modes and how to avoid them.
  • You have hands-on GCP experience - Cloud Run, BigQuery, Cloud Functions, Pub/Sub - and have built custom MCP servers, not just used them.
  • You've worked on billing or revenue systems, or been through an ERP implementation

Compensation

  • These benefits are described in more detail in Decagon's policies, may vary by location, and can change at any time according to applicable compensation and benefits plans.

Benefits

  • Medical, Dental, and Vision benefits for you and your family
  • Life Insurance and Disability Benefits
  • Retirement Plan (e.g., 401K, pension)
  • Parental Leave
  • Fertility and family building benefits through Carrot
  • Monthly stipend to support your wellness, lifestyle, and work-life balance
  • Take what you need vacation policy (subject to local requirements; UK employees receive 25 days of statutory leave)
  • We proudly offer the following benefits for our full-time employees:
  • We're proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others.
  • These benefits are described in more detail in Decagon's policies, may vary by location, and can change at any time according to applicable compensation and benefits plans.

Company info

  • This role rolls up into the AI Acceleration team, within the broader Finance Org today - though our mandate reaches far beyond it.
  • We're pushing to leverage AI across the entire organization, creating multiples of efficiency in how every function operates.
  • Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.
  • Our values - Just Get It Done, Invent What Customers Want, Winner's Mindset, and The Polymath Principle - shape how we work and grow as a team.
  • Decagon is growing fast, and we're looking for an AI Acceleration Engineer to build the systems the company runs on and make AI a practical part of how every team works.

This listing is sourced directly from Decagon's careers page and normalized into a canonical job model.