Decagon
AI Acceleration Engineer
San Francisco · Senior · Full-time
Sponsorship not specified$180k-$220kDetected 45 days ago
JavaScriptTypeScriptPythonBigQueryGCPRESTAgentic AIAccountingERPLeadership
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odds of building a lasting career here
59Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level IV)94
Fits your clock70
Sponsors, but it's cap-subject — you still face the weighted lottery (~61% per draw at Level IV). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
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About the role
- This isn't a role about evaluating tools and writing decks.
- Because this space moves every few weeks, you'll be the one deciding what's worth adopting and getting it into people's hands.
- If you see manual processes as problems to engineer away, and have the range to do it, this role was built for you.
Responsibilities
- We're building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships.
- It's a hands-on technical role: you'll own what you build and keep owning it, working directly with the people whose processes you're changing.
- We partner closely across Finance, Accounting, People, Legal, and Sales to develop solutions in a meaningful way.
- We execute and deliver at extremely fast velocity.
- Own projects end to end, from requirements gathering and solution design through development, testing, deployment, and ongoing maintenance.
- You build trust quickly with Finance, Accounting, Legal, and People, and can independently drive complex projects under ambiguity without needing formal authority to get things done.
Requirements
- You have owned projects across the full lifecycle, from requirements gathering through deployment and ongoing maintenance.
- You know when a workflow calls for an agentic/AI approach and when a deterministic pipeline is the better answer.
- You have hands-on experience with AI-native coding tools such as Claude Code, Codex, Cursor and have used them to ship production solutions.
Nice to have
- You've led AI acceleration / transformation initiatives - you know the common failure modes and how to avoid them.
- You have hands-on GCP experience - Cloud Run, BigQuery, Cloud Functions, Pub/Sub - and have built custom MCP servers, not just used them.
- You've worked on billing or revenue systems, or been through an ERP implementation
Compensation
- These benefits are described in more detail in Decagon's policies, may vary by location, and can change at any time according to applicable compensation and benefits plans.
Benefits
- Medical, Dental, and Vision benefits for you and your family
- Life Insurance and Disability Benefits
- Retirement Plan (e.g., 401K, pension)
- Parental Leave
- Fertility and family building benefits through Carrot
- Monthly stipend to support your wellness, lifestyle, and work-life balance
- Take what you need vacation policy (subject to local requirements; UK employees receive 25 days of statutory leave)
- We proudly offer the following benefits for our full-time employees:
- We're proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others.
- These benefits are described in more detail in Decagon's policies, may vary by location, and can change at any time according to applicable compensation and benefits plans.
Company info
- This role rolls up into the AI Acceleration team, within the broader Finance Org today - though our mandate reaches far beyond it.
- We're pushing to leverage AI across the entire organization, creating multiples of efficiency in how every function operates.
- Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.
- Our values - Just Get It Done, Invent What Customers Want, Winner's Mindset, and The Polymath Principle - shape how we work and grow as a team.
- Decagon is growing fast, and we're looking for an AI Acceleration Engineer to build the systems the company runs on and make AI a practical part of how every team works.
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This listing is sourced directly from Decagon's careers page and normalized into a canonical job model.