clearwateranalytics
Sr. Service Delivery Manager
Office - Chicago · Senior
Sponsorship not specified$85k-$120kDetected 15 days ago
CRMAccountingCommunicationCollaboration
About the role
- Account managers are the ultimate owners of the client and responsible for their outcomes.
- The Company reserves the right to modify this pay range at any time.
- Clearwater Analytics is An Equal Opportunity/Affirmative Action Employer.
Responsibilities
- Work closely with client onboarding, product support and technology teams to deliver cohesive solutions that follow industry and system best practices
- A career as an Account M anager at Clearwater Enfusion will provide you with the opportunity to establish and maintain strong relationships with some of the industry's leading hedge funds.
- Account managers are responsible for the end- to -end experience as you manage daily client engagement and operational performance.
- Account managers will work closely with client onboarding, product support and technology to deliver value-added solutions and a world-class experience for our clients.
Requirements
- Required Skills:
Skills
- Working knowledge of financial services and investment lifecycle
- Working knowledge of structured products, derivatives, fixed-income securities, etc. preferred.
- Strong understanding of investment management workflows and operations
- Organized, motivated performer; willing to learn technical and operational competencies
- Ability to cultivate and foster strong relationships with key client stakeholders
- Capable of independently managing clients with effective written and verbal communication
- Strong collaboration & team building skillset
- Very strong execution and delivery focus - gets things done
- Up to 10% travel required
- 5 + years of relevant investment industry experience (preferably at hedge fund, buy-side, sell-side, admin, custodian or FinTech competitor)
- Bachelor's degree in accounting, finance or similar field or STEM degree with relevant work experience
- Education and Experience
Compensation
- $85,000.00 - $120,000.00 This is the pay range the Company believes it will pay for this position at the time of this posting.
- Consistent with applicable law, compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living).
- The Company reserves the right to modify this pay range at any time.
Benefits
- Manage and maintain client profile details in a centralized CRM tool which includes client health, risk / remediation plans and key client attributes.
- For this role, benefits include: health/vision/dental insurance, 401(k), PTO, parental leave, and medical leave, STD/LTD insurance benefits.
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