Aircall

Product Designer - AI Agents

San Francisco Office · Staff+ · Full-time

Sponsorship not specified$120k-$160kDetected 99 days ago

Agentic AIDesign SystemsCommunication

About the role

We're redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace.
Our momentum comes from a simple idea: help teams work smarter, not harder.
The result is higher revenue, faster resolutions, and teams that scale with confidence.

Design intuitive setup and configuration experiences for Aircall's AI voice and messaging agents
Partner closely with a Staff-level designer and cross-functional teams - including engineers and PMs - to execute on roadmap projects such as AI voice agent evaluation, frameworks, and AI Actions (e.g., booking, refunds)
Monitor and give feedback on proof-of-concepts being spun up across the team, bringing strong design instincts and a fast feedback loop to a high-tempo build environment
Share inspiration and learnings from AI tools you're experimenting with, and actively push the design team forward in how AI is used in the design process
Collaborate proactively across design, engineering, and product
Learn and build within Aircall's design system, taking on ownership of AI agent experience
Testing out the latest AI tools and has integrated AI in their design workflows and habits
We're working to create a place filled with diverse people who can enrich and learn from one another.
We're committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.

1-3+ years of design experience with an emphasis on at least 1 year of full-time experience in-house at a company building product
Professional proficiency in English - written and verbal

Why join us? 🚀 Key moment to join Aircall in terms of growth and opportunities 💆‍♀️ Our people matter, work-life balance is important at Aircall 📚 Fast-learning environment, entrepreneurial and strong team spirit 🌍 45+ Nationalities: co

At Aircall, we believe diversity, equity and inclusion - irrespective of origins, identity, background and orientations - are core to our journey.
We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open.

help teams work smarter, not harder.
Aircall's AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work.
Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City.
We've built a product customers love and a business that's scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines.
At Aircall, you'll join a company in motion.
We're ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth.
Contribute to navigation improvements and self-service experiences that help customers configure and get the most out of Aircall's AI products
Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams.

This listing is sourced directly from Aircall's careers page and normalized into a canonical job model.