Chanel
Senior Manager, Insight & Foresight
New York · Senior
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About the role
- CHANEL is looking for a Senior Manager to join our Insights team in New York.
- This is a high-impact role for a strategic, analytically rigorous thinker who can operate at the intersection of consumer understanding, client intelligence, cultural foresight, business strategy, and executive advisory.
- This role is well suited to a high-caliber candidate from an insights, strategy, management consulting, investment banking, analytics, research, or luxury brand strategy background who is energized by the opportunity to influence meaningful business decisions.
Responsibilities
- Lead, design, analyze, and implement proprietary qualitative and quantitative research studies, including study design, survey development, vendor management, analysis, storytelling, and executive-ready reporting.
- Support strategic research, visioning, and roadmapping efforts by synthesizing business, cultural, consumer, and external inputs into clear priorities, workstreams, and longer-term strategic choices.
- Support the Voice of Client practice through client experience measurement, KPI setting, reporting, action planning, dashboard/data integrity, and the expansion of client experience use cases across the organization.
- Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent.
- Since 2011, Fondation CHANEL's mission is for women and girls to be free to shape their own destiny.
- Chanel is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work.
- We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.
Requirements
- What experiences might you have?
- Analytical fluency and the ability to distill complex data, insight, and analysis into a coherent, persuasive story for senior audiences.
- Strong command of research synthesis, market and competitive analysis, client and consumer intelligence, and the ability to turn complex evidence into clear recommendations.
Nice to have
- 8+ years of experience within insights, strategy, management consulting, investment banking, corporate strategy, research, foresight, or a similarly rigorous strategic role
- experience with luxury and/or global brands preferred.
- Experience with designing quantitative and qualitative research - including end-to-end survey writing, testing, fielding and analysis - client/customer experience measurement tools, or research platforms preferred.
- BA required, MBA preferred
Skills
- Mastering new tools, methodologies, emerging technologies, and innovative analytical thought leadership.
Compensation
- The anticipated base salary range for this position is $92,400 through $145,000.
- Base salary is one component of the total compensation for this position.
- Other forms of variable pay [may/will] be offered for this position.
Benefits
- Wellbeing resources include dedicated paid time off for wellbeing (2 week Corporate Disconnect) and a Wellbeing fund
- Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)
- Generous paid time off policies to include vacation, holiday, sick and volunteer days
- Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
- Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking
- Employees are encouraged to take time off annually to volunteer through CHANEL Community.
Company info
- Senior Manager, Insight & Foresight
- At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress.
- We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams.
- We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.
- 8+ years of experience within insights, strategy, management consulting, investment banking, corporate strategy, research, foresight, or a similarly rigorous strategic role; experience with luxury and/or global brands preferred.
- Strong organization and workstream management skills, with the ability to track initiatives, maintain momentum, and operate effectively in a fast-paced, ambiguous environment.
- A strategic, future-oriented mindset and curiosity about consumers, clients, luxury, culture, markets, innovation, and the external forces shaping business.
- Strong communication and presentation skills, including the poise, precision, and credibility to represent CHANEL with internal and external audiences and senior stakeholders.
- Experience using data and insight to craft executive-ready narratives, presentations, white papers, and recommendations that are clear, elegant, commercially relevant, and action-oriented.
- Highly collaborative, emotionally intelligent, flexible, and adaptable across different environments, ways of working, and stakeholder needs.
Equal opportunity
- At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy and dignity for all. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.
- Chanel Community:
- CHANEL Community empowers our employees to channel their passions, talents and sense of purpose to contribute to and learn from our communities.
- Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.
Visa & Work Authorization
- US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln
This listing is sourced directly from Chanel's careers page and normalized into a canonical job model.