T-Mobile USA, Inc.

T-Mobile USA, Inc.

Mobile Expert

Woodland, Washington · Part-time

Sponsorship not specifiedDetected 2 days ago
SalesCustomer SupportCommunicationProblem Solving

About the role

  • That's how we're UNSTOPPABLE for our employees!
  • They are obsessed with the connected world and thrive in a fast-paced environment, where technology innovations, customer needs and the Retail experience are continuously evolving.
  • Mobile Experts Do It the Right Way, meeting performance targets including sales, customer experience, and quality of sale metrics.

Responsibilities

  • Partners with T-Mobile employees across channels, including business and customer service
  • We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward.
  • They're brand ambassadors who create energy and excitement around our products and services.

Requirements

  • Travel Required (Yes/No): No

Nice to have

  • High School Diploma/GED (Required)
  • 30 days T-Mobile Mobile Associate experience (Preferred)
  • 6 months of customer service and/or sales experience, Retail environment (Preferred)

Skills

  • Change Agility (Required)
  • Communication (Required)
  • Customer Problem Solving (Required)
  • Customer Service (Required)
  • Engaging People (Required)
  • Multitasking (Required)
  • Sales (Required)
  • Teamwork Orientation (Required)
  • At least 18 years of age
  • Legally authorized to work in the United States

Compensation

  • Annualized Incentive Target: $18,000
  • Successful candidate's actual incentive earnings vary based on performance and full-time status.
  • All employees at T-Mobile, are guaranteed to earn $20/hour inclusive of base pay and incentives.
  • And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant.
  • All team members receive a competitive base salary and compensation package - this is Total Rewards.
  • Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches.

Benefits

  • And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant.
  • At T-Mobile, our benefits exemplify the spirit of One Team, Together!
  • A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members.
  • Full and part-time employees have access to the same benefits when eligible.
  • We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs!
  • To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com.
  • As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities!

Company info

  • Serving and selling to our customers, while providing a best in class customer experience and building loyalty

Equal opportunity

  • T-Mobile USA, Inc. is an Equal Opportunity Employer.
  • Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Visa & Work Authorization

  • Legally authorized to work in the United States
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This listing is sourced directly from T-Mobile USA, Inc.'s careers page and normalized into a canonical job model.