Athene Annuity And Life Company
Manager Claims
West Des Moines, Iowa · Senior
Stay score
odds of building a lasting career here
Thin sponsorship signal and lottery-bound. A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
Lottery odds assume a STEM candidate.
Personalize to your clock →Employer immigration record
from this employer's Department of Labor filings
Green-card filing pattern in this occupation
Green-card follow-through: 67%
Files H-1B transfers
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
Community outcomes
No reports yet — be the first to help the next applicant.
About the role
- If you are driven to do more and love the challenge of pursuing more, Athene is your kind of company.
- This role is about more than managing day-to-day operations.
- Athene is committed to inclusion and is proud to be an Equal Opportunity Employer.
Requirements
- 5+ years of relevant experience in claims processing, insurance, annuities, financial services, or relevant experience
- including 2+ years of formal or informal leadership.
- Demonstrated ability to use data, insights, technology, and AI-enabled tools appropriately to improve performance, capacity, processes, and customer outcomes.
- 5+ years of relevant experience in claims processing, insurance, annuities, financial services, or relevant experience; including 2+ years of formal or informal leadership.
- Experience with annuity and/or financial services products required; knowledge of annuity administration systems and procedures preferred.
- Proven ability to coach, develop, motivate, and empower teams through change while sustaining performance, engagement, and accountability.
- Strong operational judgment and critical-thinking skills, with the ability to manage competing priorities, complex cases, escalations, and business risk while acting with urgency.
- Strong communication, collaboration, and relationship-building skills, with the ability to influence across functions and levels and communicate complex information clearly.
Nice to have
- Experience with annuity and/or financial services products required
- knowledge of annuity administration systems and procedures preferred.
- Bachelor's degree or equivalent experience preferred.
Skills
- Participate in the selection and onboarding of new employees and oversee training, knowledge development, and readiness.
- Direct day-to-day Claims operations to ensure timely, accurate, and customer-focused processing.
- Serve as an escalation point and resource for complex or sensitive claims, customer situations, and operational issues.
- Ensure employees have current procedures, tools, and knowledge needed to handle claims consistently and effectively.
- Help teams successfully navigate organizational, process, product, and technology changes.
- Encourage innovation, thoughtful problem-solving, and a willingness to challenge the status quo.
- Ensure adherence to policies, procedures, regulatory requirements, and applicable controls.
- Employees are engaged, growing, accountable, and performing at a high level.
- Claims are processed accurately, efficiently, and with a strong focus on the customer and beneficiary experience.
- Service levels, quality, productivity, and operational risks are actively managed.
- Change is implemented effectively, with strong employee understanding and adoption.
- Process improvements create measurable business and customer impact.
Company info
- More for our customers and the financial professionals who offer our products.
- Purpose: At Athene, we're focused on delivering an exceptional claims experience while supporting employees through change, growth, and continuous improvement.
This listing is sourced directly from Athene Annuity And Life Company's careers page and normalized into a canonical job model.