USM Office

Workday Integrations Lead

Adelphi, Maryland, United States · Full-time

Sponsorship not specifiedDetected 141 days ago

RESTProject ManagementERPHRPerformance ManagementHRISCustomer SupportPostmanLeadershipCommunication

About the role

The University System of Maryland is comprised of twelve (12) higher education institutions and three (3) regional centers.
Five (6) of our institutions have formed a consortium (the Maryland Connect Workday Consortium) to leverage the Workday ERP for their Human Resources and Finance functions.
Assists with integration development, testing, and validation.

Service Operations and Customer Support: Leads and manages the ongoing design, deployment, and maintenance of integration processes for all integrations to and from Workday.
Supports efforts to resolve Tier 3 & 4 issues (i.e., Service Desk tickets).
Identifies opportunities to improve processes and procedures and coordinates with functional teams (e.g., finance, payroll, human resources, Adaptive planning) to ensure proper support and sustainment.
Technology Advancement and Service Planning: Supports planning activities on implementation projects with the goal of identifying configuration, data, and system requirements to support future state processes.
Serves as a strong consultative partner to campus IT staff, functional staff, and external stakeholders (e.g., MD state resources and vendors) to continuously improve and optimize service delivery.
Collaborates across the Workday support team and business functions to support system functions, ensuring up-to-date documentation of integration-related system functions, processes, and capabilities.
Leadership: Manages and develops the Workday integrations team, including performance management and development, daily supervision, task assignment, and oversight.
Participates in design sessions that impact crossover functionality and business needs.
3 years of IT experience in technical analysis, design, and implementation.
Employee Assistance Program (EAP): Free counseling, legal, financial, and work-life support services.

Hands-on Workday integration experience with good communication skills.
3 years of hands-on experience with Workday integration in a post-production environment.
Experience with Web Services technologies (REST, SOAP, JSON, XML).
Experience with XSLT Scripting Both XSLT2.0/ XSLT3.0 Experience with debugging tools like Postman, Soap UI, Oxygen, NotePad++.
Experience with Workday integration implementation tools (Workday Orchestration, Enterprise Interface Builder (EIB), Core Connectors, Workday Studio, Workday Report Writer tools).
Required Knowledge/Skills/Abilities: Detailed understanding of Workday concepts and general module functionality.
Ability to work in a team-oriented, collaborative environment.
Bachelor's degree.

Workday implementation experience.
Credit Union Access: Membership eligibility for SECU, Maryland's largest credit union.
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Experience in a Higher Ed environment.

Serves as a subject matter expert on the Workday integration framework.
Detailed understanding of Workday concepts and general module functionality.
Understanding of basic database architecture, tables, functional interactions.
Ability to recognize and understand impacts to downstream systems.
Strong program/project management knowledge and skills, including ability to rapidly assess risk and identify/resolve issues.
Demonstrated ability to coordinate a high level of activity under various conditions and constraints.
Good interpersonal skills, including relationship and conflict management.
Understanding of IT Change Management practices.
Working knowledge of Workday financial and or HR systems.

Comprehensive medical, dental, and vision coverage with flexible spending accounts.
Retirement Plans: Mandatory and supplemental options with major providers like Fidelity and TIAA.
Life Insurance: Optional term life and AD&D benefits through MetLife Tuition
Tuition remission for employees and their families.
Training & Development: Free professional development conferences and unlimited LinkedIn Learning access.
22 days of annual leave, 16-17 days of sick & safe leave, 15 holidays, 3 personal leave days, 12 weeks paid parental leave
MINIMUM QUALIFICATIONS Required Education Level/Certifications: Bachelor's degree.
Related experience may be substituted for the education requirement on a year-for-year basis with one year of full-time experience being equivalent to 30 college undergraduate credits.

This listing is sourced directly from USM Office's careers page and normalized into a canonical job model.