Hims AND Hers
Pharmacist, Quality Oversight and Compliance
New Albany, Ohio · Full-time
Sponsorship not specifiedDetected 8 days ago
ZendeskEHR/EMRPharmacy PracticeFDA RegulatoryProblem SolvingPublic SpeakingOrganizational Skills
About the role
- Assist in product quality complaints evaluation to determine if it may be an Adverse Drug Event or an Adverse Drug Effect
- Ensure product quality complaints are thoroughly investigated, documented, and communicated in a timely and transparent manner to customers and relevant stakeholders.
- Assist with product quality complaint investigations, and be a key person to retrieve records from PMS, batch records, cleaning records, as applicable to the investigation
Responsibilities
- Support return of products to the pharmacy, and assist with investigation and disposal.
- Use knowledge and experience as a pharmacist to guide the pharmacy on how best to implement new workflows and product improvements pertaining to customer complaints.
- Collaborate on the development and review of SOPs and relevant training.
- No two people are the same, so we provide access to personalized care designed for results.
Requirements
- Report to appropriate team as required
- Doctor of Pharmacy Degree ( Pharm.D)
- Licensing in multiple states may be required by growing business needs. ● 2+ years of pharmacist experience
- Effective knowledge of state and federal pharmacy laws, rules and regulations and reporting requirements
- Proficiency in standards including, USP 795, 797, and 800
- Business proficiency in English speaking, presenting, and writing with the ability to engage stakeholders at all levels of the organization and communicate complex issues clearly and concisely.
Nice to have
- 4+ years of pharmacist experience and 2 + years in quality assurance roles in a regulated industry such as pharmaceuticals or compounding facilities.
- Experience in a compounding pharmacy ( 503A or 503B)
- Well versed in Google Suite.
- Working experience in EMR, Zendesk, pharmacy management system and other complaint management software.
- Offsite team retreats
- If you're excited about this role, we encourage you to apply-even if you're not sure if your background or experience is a perfect match.
- It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.
- An employer who violates this law shall be subject to criminal penalties and civil liability.
Compensation
- Competitive salary & equity compensation for full-time roles
Benefits
- Competitive salary & equity compensation for full-time roles
- Unlimited PTO, company holidays, and quarterly mental health days
- Comprehensive health benefits including medical, dental & vision, and parental leave
- Employee Stock Purchase Program (ESPP)
- 401k benefits with employer matching contribution
- We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging.
- Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability.
- Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health.
- We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery.
Equal opportunity
- If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation.
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