Point72
Enterprise Messaging Platform Lead
New York, NY; Stamford, CT
Sponsorship not specified$200k-$250kDetected 8 days ago
Incident ResponseAgileCommunicationCollaborationMicrosoft Teams
About the role
- We're a team of experts who experiment and work to discover new ways to harness open-source solutions, modern cloud architectures, and sophisticated Artificial Intelligence (AI) solutions, while embracing enterprise agile methodologies.
- For more information, visit https://point72.com/.
Responsibilities
- Own and operate our enterprise chat platforms supporting the firm globally
- Lead the strategy, planning, and execution of chat platform transitions, partnering with our front office, compliance, and technology teams to define the target state
- Design transition approaches that reduce friction for end users, including coexistence patterns, history preservation, identity and directory mapping, integration migrations, and phased cutover plans
- Administer and optimize the firm's chat platform environments, including user provisioning, room and channel governance, and integration with internal systems
- Partner with the appropriate stakeholders to ensure the firm's chat platforms operate in line with applicable regulatory and recordkeeping requirements
- Work with information security and compliance partners to support appropriate controls and governance across chat platforms
- Develop end-user enablement materials, lead phased rollouts, and partner with the communications and training teams to drive adoption and reduce change-management friction during platform transitions
- Manage day-to-day vendor relationships across the firm's chat platforms, including roadmap reviews, escalations, and contract and license discussions
- Lead incident response for production issues, participate in on-call rotations, and continuously improve post-incident processes and documentation
- Working familiarity with chat platform APIs, bot frameworks, and webhooks to triage issues, validate vendor work, and write light scripts for administration and troubleshooting
Requirements
- Bachelor's degree in computer science, engineering, or a related technical field
- When you work here, we provide:
Skills
- A Career with Point72's Technology Team
Compensation
- The annual base salary range for this role is $200,000-$250,000 (USD), which does not include discretionary bonus compensation or our comprehensive benefits package.
Benefits
- Fully-paid health care benefits
- Generous parental and family leave policies
- Tuition assistance
- We invest in our people, their careers, their health, and their well-being.
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