Denverhealth

Access Operations Specialist- Operations

Administrative Offices - 601 Broadway, Denver, CO 80203

Sponsorship not specified$67k-$101kDetected 9 days ago

Operations ManagementCadenceEpicEHR/EMRPublic HealthPharmacovigilanceMentoringOrganizational SkillsMicrosoft Office

About the role

Monitors trends to improve patient access.
Monitors schedule change requests and works with providers, clinic managers, supervisors, and schedulers to identify opportunities for improving scheduling processes and template utilization.

Demonstrated fluency in scheduling template build, maintenance and troubleshooting.
Responsible for the design, monitoring and maintenance of Epic-based scheduling templates.
Partners with access team, Epic Cadence team, operational leaders and end users to implement changes.
Incorporates access-related principles, policies and standards into template design, build and maintenance.
Maintain and update scheduling templates, including routine and complex scheduling needs (i.e., multiple providers, resources, modalities, and/or multiple appointments scheduled across multiple departments simultaneously)
Maintain version control, documentation, and compliance standards for all template builds, scheduling standards, and approved changes
Serve as a liaison to ambulatory departments, acting as the primary point of coordination for providers as it relates to Epic utilization and resource design and deployment
Collaborate with access operations analyst to translate recommendations into system changes
Supports training and support to end users on template functionality and workflows

High School Diploma or GED Required
1-3 years 1 years of experience using Epic EHR system Required
1-3 years 1 years of Epic scheduling template build and maintenance experience Required
Ability to adapt in an evolving technical environment

Demonstrated understanding of Epic EHR technologies and workflows (e.g., Cadence, Referrals, MyChart)
Understands the Epic system capabilities, and limitations in supporting various workflow and process requirements of the enterprise.
Demonstrates strong ability to identify, analyze, and solve problems.
Ability to interpret, adapt, and apply guidelines and procedures.
Exceptional organizational skills with an ability to handle multiple efforts of varying priority.
Ability to act as a resource to staff for operational and administrative questions
Proficient in Microsoft office suite
Access Operations and Template Management
Incorporate organizational goals and access standards into provider templates
Build templates for new providers using established standards

At Denver Health, we take care of the people who take care of our community.
When you join Denver Health, you're joining a mission-driven organization that invests in you.
Here is a small list of our benefit programs:
Paid time off starting at 28 days per year, inclusive of vacation, personal/sick, and 7 Holidays
100% paid parental leave up to 6 weeks
Immediate eligibility for retirement plans with employer contribution up to 9.5%
Generous medical, dental, vision plans in addition to employer paid disability and life insurance.
Childcare discount programs & exclusive perks on large brands, travel, and more
Tuition reimbursement & assistance
Education, coaching, and professional development opportunities through the Workforce Development Center (WFDC) that support internal career growth and advancement pathways
National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer
About Denver Health
Comprehensive well-being programs including on-site employee fitness center located on Denver Health main campus and nationally recognized RESTORE Center

We are recruiting for a mission-driven Access Operations Specialist- Operations to join our team!

This listing is sourced directly from Denverhealth's careers page and normalized into a canonical job model.