Netboxlabs
Director of Solutions Engineering
US Remote · Director
Sponsorship not specifiedDetected 5 days ago
GrafanaHubSpotSalesforceCRMSalesLogisticsCustomer SuccessLeadershipCommunicationPublic Speaking
About the role
- This person will serve as the technical authority within the go-to-market motion, partnering tightly with Sales, Product/Engineering, and Customer Success leadership to ensure our solutions are positioned, demonstrated, and validated in ways that win.
Responsibilities
- Lead, coach, and develop a growing global SE team across NA, EMEA, and APAC, with direct management responsibility
- Own the technical win rate metric and drive strategies to improve it across all regions
- Partner with Sales leadership to align SE capacity to pipeline, territories, and deal strategy
- Collaborate with Product and Engineering to close the feedback loop between field insights and roadmap prioritization
- Build and maintain SE playbooks, demo environments, and technical asset libraries
- Drive CRM hygiene and SE activity logging discipline (e.g., HubSpot or equivalent)
- Manage SE tools, sandbox environments, and technical infrastructure in partnership with engineering
Requirements
- 7+ years of Solutions Engineering / Sales Engineering experience, with at least 3 years in a management or leadership role
- Proven track record of leading distributed or global SE teams in a B2B enterprise software environment
- Experience operating in a high-growth environment with evolving product offerings and customer segments
- Deep ability to translate complex technical capabilities into clear business value
- Must be located in the United States
- ability to travel domestically and internationally as needed (est.
Nice to have
- Experience managing across time zones, including EMEA and APAC, is strongly preferred
Skills
- We prioritize simplicity and think twice before adding complexity
Benefits
- Build a culture of technical excellence, continuous learning, and customer obsession
- Define and track key SE metrics: technical win rate, POC-to-close rate, and SE-to-AE coverage ratios
Company info
- We are looking for an experienced Director of Solutions Engineering to lead a high-performing, globally distributed SE team - currently ~10 strong and growing - across North America, Europe, and Asia-Pacific.
- Work with CS leadership to ensure seamless technical handoffs that set customers up for success post-sale
Visa & Work Authorization
- Personally engage in strategic and complex enterprise opportunities as executive SE sponsor
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This listing is sourced directly from Netboxlabs's careers page and normalized into a canonical job model.