Netboxlabs

Netboxlabs

Director of Solutions Engineering

US Remote · Director

Sponsorship not specifiedDetected 5 days ago
GrafanaHubSpotSalesforceCRMSalesLogisticsCustomer SuccessLeadershipCommunicationPublic Speaking

About the role

  • This person will serve as the technical authority within the go-to-market motion, partnering tightly with Sales, Product/Engineering, and Customer Success leadership to ensure our solutions are positioned, demonstrated, and validated in ways that win.

Responsibilities

  • Lead, coach, and develop a growing global SE team across NA, EMEA, and APAC, with direct management responsibility
  • Own the technical win rate metric and drive strategies to improve it across all regions
  • Partner with Sales leadership to align SE capacity to pipeline, territories, and deal strategy
  • Collaborate with Product and Engineering to close the feedback loop between field insights and roadmap prioritization
  • Build and maintain SE playbooks, demo environments, and technical asset libraries
  • Drive CRM hygiene and SE activity logging discipline (e.g., HubSpot or equivalent)
  • Manage SE tools, sandbox environments, and technical infrastructure in partnership with engineering

Requirements

  • 7+ years of Solutions Engineering / Sales Engineering experience, with at least 3 years in a management or leadership role
  • Proven track record of leading distributed or global SE teams in a B2B enterprise software environment
  • Experience operating in a high-growth environment with evolving product offerings and customer segments
  • Deep ability to translate complex technical capabilities into clear business value
  • Must be located in the United States
  • ability to travel domestically and internationally as needed (est.

Nice to have

  • Experience managing across time zones, including EMEA and APAC, is strongly preferred

Skills

  • We prioritize simplicity and think twice before adding complexity

Benefits

  • Build a culture of technical excellence, continuous learning, and customer obsession
  • Define and track key SE metrics: technical win rate, POC-to-close rate, and SE-to-AE coverage ratios

Company info

  • We are looking for an experienced Director of Solutions Engineering to lead a high-performing, globally distributed SE team - currently ~10 strong and growing - across North America, Europe, and Asia-Pacific.
  • Work with CS leadership to ensure seamless technical handoffs that set customers up for success post-sale

Visa & Work Authorization

  • Personally engage in strategic and complex enterprise opportunities as executive SE sponsor

This listing is sourced directly from Netboxlabs's careers page and normalized into a canonical job model.