Luxury Presence
Onsite IT Support Specialist
Austin, TX
Sponsorship not specified$55k-$75kDetected 1 day ago
SEOProcurement
> stay_score
odds of building a lasting career here
37Risky
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70
Thin sponsorship signal and lottery-bound (~15% per draw). A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
Lottery odds assume a STEM candidate.
Personalize to your clock →> community_outcomes
No reports yet — be the first to help the next applicant.
About the role
- Our Austin office is home to more than 150 team members, including several company executives, and it's growing.
- You'll report to the Director of IT and work alongside an IT Engineer to keep the Austin office running smoothly for everyone in it, from individual contributors to executives.
- the person people turn to when a laptop won't connect, when a new hire needs a machine ready to go, or when the office needs to open its doors in the morning.
Responsibilities
- Frontline support
- Own the helpdesk queue and walk-up requests for the Austin office, resolving the large majority of issues yourself and looping in the broader IT team only when something needs deeper expertise
- Provision and deprovision workstations for employees, and maintain them for the Austin office
- Build and maintain an accurate, audit-ready inventory of every computer and piece of IT equipment in the Austin office
- Maintain and troubleshoot AV equipment throughout the office, including open office areas and conference rooms
- Learn and eventually own the daily rhythm of the office: opening and closing procedures, and the small things that keep 150+ people productive
Requirements
- You can explain a technical problem to a non-technical person without making them feel dumb for asking
Compensation
- Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue.
Company info
- Luxury Presence is building the AI growth platform for real estate.
- Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue.
- More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.
Apply directly at Luxury Presence →Create a free account for alerts like thisView Luxury Presence immigration profile
This listing is sourced directly from Luxury Presence's careers page and normalized into a canonical job model.