GreatAmerica Financial Services
Account Resolution Specialist
Cedar Rapids, IA
No sponsorship$10k-$60kDetected 37 days ago
NegotiationOutbound SalesCustomer SupportResearchLeadershipCommunication
About the role
- Our exemplary customer service, our principle-centered business philosophy and our team-based operating approach are key to our success and growth.
- The Portfolio Manager handles outbound and incoming communication related to outstanding delinquent lease payments.
- The Portfolio Manager works in a cross-functional team; reports to a designated Team Leader; Portfolio Management Functional Leader, and assists other teams and functions with portfolio management issues.
Responsibilities
- Demonstrated ability to perform in a high intensity, customer focused environment
Requirements
- Lives the GFSC principles and is involved in cross functional team efforts/training as required
- Ability to research, analyze and resolve problems
- Ability to follow processes and procedures
- Ability to effectively process high volume incoming/outgoing phone calls
- Please note, applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa.
Skills
- Proven track record of excellent written and verbal communication skills and negotiation skills
- General math and computation skills-oral
Compensation
- Annual Profit Sharing
- Ten (10) per year with a conversion option for unused time.
- Ten (10) Paid Holidays per year
Benefits
- Gym Reimbursement
- Health Insurance
Company info
- GreatAmerica Financial Services is a highly successful entrepreneurial company providing equipment financing to businesses across the United States.
- We Are Looking to Add a Key Member to Our Collections Team!
- Additionally responsible for resolution of account administrative delinquencies for GreatAmerica customers.
- The Portfolio Manager utilizes initiative to investigate and determine why customers are delinquent on lease agreements as well as carries out responsibilities in the following functional areas: collections, customer service.
- If your experience aligns closely, please apply.
- We value diverse backgrounds and adding new perspectives.
- We encourage you to apply if you can make a strong impact in this role at www.greatamerica.com/careers.
- Sharing rewards is an integral part of our culture.
- 401(k) and Company Match
Visa & Work Authorization
- Please note, applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa.
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This listing is sourced directly from GreatAmerica Financial Services's careers page and normalized into a canonical job model.