spoonity
Product Manager
Ottawa, Ontario
Sponsorship not specifiedDetected 20 days ago
SnowflakeDatabricksUI DesignUX DesignLeadershipCollaborationMentoring
About the role
- We're looking for a Product Manager with deep expertise in data-focused products and building out customer engagement workflows for continuous feedback and iteration.
Responsibilities
- Help build a robust data pipeline to ensure that the decisions we make are backed by evidence.
- Support the product with product marketing materials to educate our users and staff on what the product does, how it can drive value, and where we beat out the competition.
- You'll work side-by-side with our engineering and design teams to help prioritize, develop insights, and guide the process of rebuilding our core platform to meet the growing needs of our merchants.
- If you're a highly motivated product manager with a passion for data, real-time systems, and building at scale, we'd love to hear from you.
Requirements
- Our ideal candidate thrives in the unknown.
- Extensive experience building and driving data products that deliver value beyond the metrics.
- Proven track record of developing customer feedback loops, and managing customer relationships and feedback.
- Strong familiarity of technical systems like software engineering best practices to help build rapport with engineers.
- An eye for UI design and user experience design to help advocate for users.
- An interest in mentorship or leadership and helping elevate others on the team.
- Who You Are:
- Enthusiastic and passionate! We want candidates that will push the envelope, and aren't comfortable with "just making it work".
- Experienced. Our merchants are obsessed with customer experience. We're looking for someone that can consistently "wow" our merchants with every interaction.
- Curious. Sometimes we need to get creative to solve novel problems. Our ideal candidate thrives in the unknown.
- What You'll Get from Us
Nice to have
- Familiarity with customer data platforms (e.g., Segment) and data integration platforms like Snowflake and Databricks are a plus.
Compensation
- Generous annual stipend for work equipment and hardware
Benefits
- Personal or family health insurance options
- Generous annual stipend for work equipment and hardware
- Unlimited vacation with a minimum required use per year
- Competitive compensation and flexible remote work culture
Company info
- Help us build the next generation of our platform powering global loyalty and engagement for millions of customers.
- Spoonity is a leading provider of white-label loyalty and gift card solutions for mid-market and enterprise hospitality merchants (restaurants, retailers, hotels).
- We help our clients grow by enabling them to better understand and connect with their customers, driving deeper brand engagement and customer retention.
- Our platform currently operates in 30+ countries across 4 continents, with a current focus in emerging markets like LATAM.
- Today, we power some of the largest brands in Ecuador, Mexico, Argentina, and beyond.
- After years of record growth, we've reached a pivotal moment in our journey.
- We're investing in the next generation of the Spoonity platform, which starts with bringing in exceptional talent to help us design and build from the ground up.
- Spoonity, Inc
- About Spoonity
- Strengthen our relationship with our merchants through feedback loops and regular engagement to help them feel like an invaluable part of our business.
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This listing is sourced directly from spoonity's careers page and normalized into a canonical job model.