Discover Financial

Discover Financial

Product Design Director (Individual Contributor), Customer Acquisitions and Management

McLean, VA, USA · Director · Part-time

No sponsorship$230k-$263kDetected 16 days ago
FigmaDesign SystemsMotion DesignOKRsCustomer SupportResearchLeadershipCommunicationCollaborationProblem SolvingMentoring

About the role

  • If you're a creative innovator who embraces an environment where you can experiment, learn, and change banking for good, we'd love to hear from you.
  • The minimum and maximum full-time annual salaries for this role are listed below, by location.

Responsibilities

  • Provide guidance, direction and mentorship to other design roles, such as product design, content design, research, operations, service design and motion design, and lead complex projects, directing the work of junior designers
  • Shape product direction and outcomes by leveraging deep product design expertise, user insights, and an understanding of the business.
  • You'll drive alignment with cross functional senior leaders, ensuring user needs are central to our overall strategy and enabling bold, innovative solutions to complex problems.
  • Connect the dots across teams, portfolios, platforms and LOBs, bringing together partners and processes in ways that drive more coherent experiences, accelerate delivery and elevate the value of design
  • $230,400 - $263,000 for Director, Design
  • Product Design Director (Individual Contributor), Customer Acquisitions and Management
  • We're currently seeking a Product Design Director Individual Contributor (IC) to join our Customer Acquisitions and Management team, part of the Experience Design organization.
  • In this role, you'll lead design execution and elevate craft excellence across high-impact programs.
  • The role involves navigating organizational complexity across multiple lines of business and managing matrixed stakeholders to deliver best-in-class customer experiences to core revenue-driving products.
  • We champion a thriving environment of collaboration, authenticity and healthy critique, in which we honor diversity of thought, create a culture of belonging, and elevate one another.

Requirements

  • At least 8 years of experience in a product design role
  • All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Nice to have

  • 10+ years of experience in a product design role
  • Experience leading high-impact, highly complex projects from strategy through delivery to market
  • Experience partnering with product managers, engineers, marketing, and analytics leaders across multiple business lines to shape strategy, OKRs, roadmaps, and operating models
  • Proficiency with web and mobile technologies and platforms, navigating technology considerations and constraints to drive sound product and experience decisions
  • Proficiency in business case development, grounding product and user experience decisions to business value
  • Exceptional written and verbal communication skills
  • At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
  • Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Compensation

  • The minimum and maximum full-time annual salaries for this role are listed below, by location.

Benefits

  • You'll define and drive design strategy that informs the higher-level vision of the organization and align to business objectives.
  • This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI).
  • Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
  • Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Company info

  • Champion voices of both customers and partners, modeling the mindset that business and customer outcomes are not distinct but complementary, ultimately resulting in experiences that exceed baseline customer needs and expectations

Equal opportunity

  • equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.

Visa & Work Authorization

  • At this time, Capital One will not sponsor a new applicant for employment authorization for this position
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This listing is sourced directly from Discover Financial's careers page and normalized into a canonical job model.