Aurelian

Aurelian

Tech Lead / Engineering Manager

Seattle · Full-time

Sponsorship not specified$60k-$80kDetected 7 days ago
LeadershipCommunication

About the role

  • AVA https://www.aurelian.com/ava is a conversational AI agent that answers non-emergency calls; the agent routes, triages, and resolves the calls without any human intervention.
  • By handling administrative calls like noise complaints, lost dogs, and parking inquiries, AVA eliminates hold times and lets call-takers focus their energy on actual emergencies.
  • When AVA detects an emergency mid-call, it transfers the caller to a telecommunicator and passes along the caller details, location, incident type, and key statements directly into CORA.

Responsibilities

  • Lead a small pod.
  • Own technical direction and code review.
  • Develop the engineers around you. Pair, mentor, coach. Help the engineers on your pod grow toward bigger scope and impact.
  • High ownership and pragmatic urgency. You see a problem, figure out the right thing to build, and drive it to completion. You take responsibility for outcomes, not just your code.
  • We're hiring a Tech Lead / Engineering Manager to lead a small pod and own a key surface area of the product.
  • This role is for the engineer who already leads without the title - you mentor other engineers, you drive projects that need coordination across people, you're who teammates go to before they go to their manager.
  • Develop the engineers around you.
  • You'll visit dispatch centers, watch how they use the product, and use that context to drive what your team builds next.
  • You see a problem, figure out the right thing to build, and drive it to completion.
  • You write design docs other people actually read.

Requirements

  • You can land in our codebase fast and ship.
  • You can explain a technical decision to a non-technical stakeholder.

Skills

  • The call-taker never starts from scratch.
  • The average emergency communications center is 30% understaffed nationwide.
  • Meanwhile, 60-80% of the calls coming in aren't even emergencies at all.

Compensation

  • $60k-$80k

Benefits

  • Comprehensive Medical, Dental, Vision & Life insurance

Company info

  • Work directly with customers. Our users are 9-1-1 dispatchers and PSAP administrators. You'll visit dispatch centers, watch how they use the product, and use that context to drive what your team builds next.
  • To learn more about what it's like to work at Aurelian, visit our About Us https://www.aurelian.com/about page and follow us on LinkedIn https://www.linkedin.com/company/aureliansystem to stay up to date!
  • Work directly with customers.
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This listing is sourced directly from Aurelian's careers page and normalized into a canonical job model.